What are the responsibilities and job description for the Sales Representative position at Andres Insurance Agency?
Job Description
Job Description
At an Allstate Insurance Agency , located in the heart of Bellefonte, Pennsylvania, we are dedicated to providing unparalleled service to our clients and we are seeking an Insurance Customer Sales reprehensive to join our team. With a positive and inviting atmosphere, we pride ourselves on maintaining a supportive environment for both clients and employees. As the face of our agency, you will be the first point of contact for our valued clientele, delivering top-notch customer service and assisting with their insurance needs. Your role will involve engaging directly with clients, addressing inquiries, and resolving issues in a timely and efficient manner. If you are passionate about helping others and thrive in a collaborative setting, this is the perfect opportunity for you to excel and advance your career in the insurance industry.
Benefits
Annual Base Salary Commission Bonus Opportunities
Hands on Training
Flexible Schedule
Evenings Off
Mon-Fri Schedule
Career Growth Opportunities
Paid Time Off (PTO)
Appreciation lunches
Weekly Team meetings
Team building events
Leads supplied
Home and work life balance
Responsibilities
Client Interaction : Act as the first point of contact for customers, assisting with inquiries and providing excellent service.
Policy Assistance : Guide clients through policy changes, clarifying terms, and ensuring their understanding.
Claims Processing : Support customers in filing claims, providing necessary information, and facilitating the process.
Problem Resolution : Address and resolve client complaints and issues promptly and effectively.
Documentation : Maintain accurate records of customer interactions, updating CRM systems regularly.
Team Collaboration : Work closely with team members to enhance service strategies and ensure customer satisfaction.
Requirements
Allstate experience preferred.
Education : A high school diploma or equivalent is required.
Experience : Previous experience in customer service or insurance is beneficial.
Communication Skills : Must possess excellent verbal and written communication skills.
Problem-Solving Skills : Ability to identify issues and provide effective solutions in a timely manner.
Interpersonal Skills : Strong ability to build rapport with clients and maintain good relationships.
Detail-Oriented : Attention to detail and accuracy in handling customer data and policy information.
Adaptability : Capable of handling diverse situations and tasks efficiently.
Compliance : Understanding of, or willingness to learn, regulatory requirements and company procedures.
Insurance license preferred willing to train.
Licensing assistance available.