Demo

Technical Sales & Service Manager PMC

ANDRITZ Diatec S.r.l.
Kent, WA Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 4/5/2025
Andritz is a leading global supplier of engineering solutions to a variety of industries. This post is within the Pulp & Paper Sector, so you’ll be dealing with large scale industrial environments in an arena with its focus on energy efficiency and sustainability.

At Andritz UK we pride ourselves on understanding a demanding marketplace and being adaptable to ensure we support our customers in every way we can.

Whilst this is a sales position, we have a long-term view on our business and believe that sales arrive naturally as a result of developing relationships and being an asset to our customers.

The position covers a broad range of responsibilities from commercial account management to technical data analysis and problem solving.

The successful candidate will be someone that’s equally comfortable discussing and advising on issues in senior meetings, budgeting and forecasting internally, as they are putting on overalls and conducting machine surveys.

We cover the entire UK (and some areas overseas), so travel is an important part of the job. Expect to drive upwards of 300-400 miles per week and stay in hotels 1-2 nights per week.

Communication is key in any industry, but exceptionally important for this role. You will act as the face of Andritz for our customers, so you must be an excellent communicator, able to relay information between departments to ensure that we conduct business as smoothly and effectively as possible.

Day To Day Responsibilities Will Include

  • Customer visits:
  • Machine Surveys
  • Meetings
  • Troubleshooting and analysis
  • Working from home:
  • Writing technical reports for customers
  • Data analysis
  • Monitoring, reporting, and managing sales activities and manufacturing pipeline
  • Liaising internally and externally, over the phone and by email to ensure sound business to business communication
  • Arrange and host meetings over MS Teams to ensure the right expertise are utilised in the right moments to develop business

Qualifications

  • Industrial engineering qualifications and experience. Ideally in the paper industry, but equivalents will be considered. Industry specific training can be provided but must be technically and practically minded.
  • Maths, Science and English skills to a high, observable standard
  • Proficient with MS Office programs

Personality

  • Outgoing, confident, and sociable.
  • Self-motivated and eager to problem solve and develop relationships.

The Package

  • Hybrid/ Flexible working
  • Salary based on experience, with incremental progression where applicable
  • Performance Based Bonus (in addition to salary)
  • Company Car
  • Medical Insurance
  • Business Expenses
  • 25 Days Paid Annual Leave Bank Holidays

All qualified applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We are committed to hiring the right person for this position and providing opportunities for development and progression, regardless of your current level. If you believe you are the right fit, we encourage you to apply!

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