What are the responsibilities and job description for the Leadership Manager - Operations Excellence position at Andy Frain Services?
Key Responsibilities
• Manage a team of operations professionals who oversee security and safety services for multiple clients.
• Develop and implement strategic plans to improve operational efficiency and reduce costs.
• Build and maintain relationships with key stakeholders, including clients and internal teams.
• Evaluate service quality and identify areas for improvement.
• Collaborate with cross-functional teams to drive business growth and improve customer satisfaction.
Requirements
The ideal candidate will have a proven track record of success in operations management, with a focus on driving results through process improvement and team leadership. They will possess excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders. Additionally, they will have experience with budgeting and financial analysis, as well as proficiency in Microsoft Office applications.
• Manage a team of operations professionals who oversee security and safety services for multiple clients.
• Develop and implement strategic plans to improve operational efficiency and reduce costs.
• Build and maintain relationships with key stakeholders, including clients and internal teams.
• Evaluate service quality and identify areas for improvement.
• Collaborate with cross-functional teams to drive business growth and improve customer satisfaction.
Requirements
The ideal candidate will have a proven track record of success in operations management, with a focus on driving results through process improvement and team leadership. They will possess excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders. Additionally, they will have experience with budgeting and financial analysis, as well as proficiency in Microsoft Office applications.
