What are the responsibilities and job description for the Automotive Service Manager position at Andy Mohr?
Overview
Andy Mohr Ford is seeking a dedicated and experienced Automotive Service Manager to lead our service department. The ideal candidate will possess a strong background in automotive service and repair, exceptional customer service skills, and the ability to manage a team of technicians effectively. This role is essential in ensuring that our customers receive high-quality service while maintaining operational efficiency within the department.
Responsibilities
- Oversee daily operations of the automotive service department, ensuring high standards of service and customer satisfaction.
- Manage and mentor a team of mechanics and technicians, providing guidance and support to enhance their skills.
- Coordinate vehicle maintenance and repair services, ensuring timely completion of work.
- Handle customer inquiries, complaints, and feedback with professionalism and care.
- Implement upselling strategies for additional services or repairs to maximize revenue opportunities.
- Collaborate with sales teams to identify potential service-related sales opportunities.
- Ensure compliance with safety regulations and company policies within the service area.
- Maintain accurate records of services performed, parts used, and customer interactions.
Skills
- Strong mechanical knowledge with experience in automotive service and repair.
- Excellent customer service skills with the ability to build rapport with clients.
- Proficiency in air brake systems, diesel engine repair, auto body repair, and vehicle maintenance.
- Ability to align vehicles accurately as part of routine services.
- Experience in upselling services effectively to enhance customer satisfaction and revenue.
- Strong collaboration skills for working alongside sales teams to drive business growth.
- Exceptional organizational skills with attention to detail in managing multiple tasks simultaneously.
Join our team as an Automotive Service Manager where your expertise will contribute significantly to our commitment to providing outstanding automotive services.
Job Type: Full-time
Pay: $130,000.00 - $190,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- No nights
Work Days:
- Weekends as needed
Work Location: In person
Salary : $130,000 - $190,000
