What are the responsibilities and job description for the Intake Coordinator/Scheduler position at Angel Touch Home Care LLC?
Overview
The Intake Coordinator/Scheduler plays a crucial role in the healthcare setting by managing the flow of patient information and ensuring that all necessary documentation is completed accurately and efficiently. This position requires strong organizational skills, attention to detail, and a comprehensive understanding of medical administrative support processes. The Intake Coordinator will work closely with patients, healthcare providers, and insurance companies to facilitate smooth operations within the medical office.
Duties
- Manage incoming patient inquiries and coordinate initial appointments.
- Review and verify patient documentation for accuracy and completeness.
- Conduct insurance verification to confirm coverage details for patients.
- Maintain and update medical records in compliance with regulatory standards.
- Interview potential caregivers.
-Match and schedule caregivers based on skill level, availability, and customer requirements.
-Respond to time-off requests, canceled shifts, and call-offs by providing backup caregivers and communicating with clients, as needed.
-Answer phone during normal business hours Monday to Friday.
-Receive and process incoming requests for new homecare services.
-Ordering of supplies and any other related duties as assigned.
Requirements
- Proven experience in medical administrative support or a related field.
- Familiarity with medical office management practices and procedures.
- Strong knowledge of medical records management and documentation standards.
- Experience with medical scheduling systems is preferred.
- Ability to conduct thorough insurance verification processes.
- Strong communication, phone, and administrative skills
- Detail-oriented mindset with strong organizational abilities to manage multiple tasks efficiently.
- Knowledge of Outlook, Word, Excel, and Adobe Acrobat Pro DC.
- A minimum of 2 years experience as an Office Assistant Required.
- A minimum of 1-year experience in-home care or other medical settings is strongly preferred
This role is essential for maintaining high standards of patient care and operational efficiency within the healthcare environment. Candidates who are proactive, detail-oriented, and possess relevant experience are encouraged to apply and the position is part time to permanent.
Job Type: Full-time
Schedule:
- Monday to Friday
Ability to Commute:
- Boca Raton, FL 33433 (Required)
Ability to Relocate:
- Boca Raton, FL 33433: Relocate before starting work (Required)
Work Location: In person