What are the responsibilities and job description for the FRONT DESK REPRESENTATIVE position at Angela Scribe?
Job Title : Front Desk Representative
Department : Administration
Reports To : Office Manager / Reception Supervisor
Location : Scottsdale, AZ
Position Type : Full-Time
Job Overview :
We are seeking a friendly, organized, and customer-service oriented individual to join our team as a Front Desk Representative . As the first point of contact for our guests and clients, you will play a key role in providing excellent customer service, managing administrative tasks, and ensuring a positive experience for all visitors. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities :
- Greet and welcome visitors and clients in a warm and professional manner.
- Handle incoming mail, packages, and deliveries and ensure timely distribution.
- Schedule appointments, meetings, and conference room bookings.
- Maintain a clean and organized front desk and reception area.
- Coordinate with other departments to ensure smooth operations.
- Provide information to clients and visitors about company services and policies.
- Handle customer inquiries, complaints, and requests in a professional and timely manner.
- Manage visitor logs and security protocols.
- Perform other duties as assigned by the office manager or supervisor.
Qualifications :
