What are the responsibilities and job description for the Accounts Receivable Associate (hybrid opportunity) position at ANI Pharmaceuticals, Inc.?
About Us
Welcome to ANI Pharmaceuticals, where we are dedicated to improving and enhancing patients' lives through the manufacturing and distribution of high-quality pharmaceutical products. With a diverse portfolio of generic and branded pharmaceuticals, ANI is a trusted partner for healthcare providers, pharmacists, and patients alike. We understand the importance of accessibility, and our products are available across a wide range of therapeutic areas, contributing to the well-being of communities globally.
At ANI Pharmaceuticals, there are opportunities to contribute to our purpose every day. We value authenticity, knowledge, and hard work, we strive to celebrate our employees in a positive environment. Our culture empowers everyone to be successful and apply our full potential.
About The Role
As a Credit and Collections Analyst at ANI, you will play a vital role in managing the credit and collections processes for our pharmaceutical business. The ideal candidate will possess a strong background in collections including resolution of disputed customer deductions. This role requires a detail-oriented professional with excellent communication and negotiation skills.
Responsibilities
- Monitor and manage accounts receivable to ensure the timely payment of invoices
- Implement effective collection strategies to reduce outstanding receivables
- Collaborate with customers to resolve payment issues and disputes
- Maintain open and effective communication with customers regarding payment terms and expectations
- Collaborate with internal teams to address customer inquiries and resolve disputes
- Review and analyze customer claims, credit issuances, and unauthorized deductions
- Initiate and execute the collection process for unauthorized and over deductions made by customers
- Reconcile customer accounts, investigating discrepancies and proactively resolving issues
- Collaborate with customers to address outstanding invoices and resolve disputed deductions
- Work closely with the sales team and other departments to resolve customer account disputes
- Provide regular updates to management on the status of outstanding invoices and collections efforts
- Collaborate with other teams to identify the root cause of process errors within accounts receivable
- Propose and implement changes to streamline the accounts receivable process
- Provide support for internal and external audits related to collections and dispute resolution
Requirements
- 2 years of experience in the generic pharmaceuticals industry with a focus on collections and dispute resolution
- Bachelor's degree in Business, Finance, or Accounting or a minimum of 7 years relevant experience is required
- Ability to manage multiple projects and competing priorities
- Strong ability to work under pressure and meet short deadlines
- Advanced MS Excel knowledge (vlookups, pivot tables, etc.)
- Excellent organizational and multitasking skills with a strong work ethic and emphasis on attention to detail
- Ability to work independently while effectively communicating and coordinating work efforts with others