What are the responsibilities and job description for the Veterinary Receptionist/ Client Service Representative position at Animal Clinic Northview?
Animal Clinic Northview, Inc is a 35 doctor, 24-hr emergency, AAHA accredited veterinary practice located west of Cleveland in North Ridgeville. We are seeking a Full-Time Client Service Representative. We are currently hiring for one 7:30am-4:00pm shift and two 1:00p - 9:30pm shifts with Saturday or Sunday hours and a day off during the week. Previous veterinary clinic experience or small animal health care experience and education highly preferred and minimum 1 year customer service experience required. We provide high quality, compassionate, state-of-the-art animal care.
Applicants must possess:
- Excellent communication skills, both written and verbal
- Able to work independently and as part of a team
- Have some schedule flexibility and available for occasional overtime
- Be highly motivated and well organized with ability to multi-task in a fast-paced environment
- Strong attentive to details
- Be compassionate, a people please and have patience
- Must share in our commitment to deliver exceptional customer service to our clients and the highest quality of care to our patients
- Handle emergency situations calmly and promptly
- Must like and be comfortable around animals
Duties include but are not limited to:
- Greeting and checking in clients and patients and providing information and educating clients
- Rooming clients for doctors
- Billing clients out
- Answering phone lines, computer work, clerical work including filing, assisting clients to their cars with pets and purchases, keep our waiting room clean, stocking exam rooms and
more.
- Being on your feet and active during your shift
- working with pets of various size and weight
- Handling emergencies that come in at anytime
Work is performed in a clinic setting with regular exposure to animals.
We offer excellent benefits including competitive wages, 401K, PTO, medical and more.
Work Location:
- One location
Work Remotely
- No
Job Type: Full-Time
Pay: $15.00 per hour
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Required)
- Veterinary Receptionist: 1 year (Preferred)
Work Location: In person
Salary : $15