What are the responsibilities and job description for the Veterinary Assistant/Receptionist position at ROLLING HILLS ANIMAL HOSPITAL?
Overview
We are seeking a dedicated and compassionate Veterinary Receptionist/Assistant to join our team. This role is essential in providing exceptional customer service and support to pet owners while ensuring the smooth operation of our veterinary practice. The ideal candidate will have a passion for animal care, excellent communication skills, and the ability to multitask in a fast-paced environment.
Responsibilities
- Greet clients and their pets upon arrival, providing a warm and welcoming atmosphere.
- Schedule appointments, manage the front desk, and handle phone inquiries efficiently.
- Maintain accurate patient records and ensure all information is up-to-date.
- Assist with client education regarding pet care, services offered, and veterinary procedures.
- Process payments and manage billing inquiries with professionalism.
- Collaborate with veterinary staff to ensure seamless communication regarding patient needs.
- Handle basic animal care tasks such as weighing pets and preparing them for and during examinations.
- Maintain cleanliness and organization of the reception area and waiting room.
Requirements
- Previous experience in a veterinary or animal care setting is preferred but not mandatory.
- Strong knowledge of veterinary terminology, animal anatomy, and basic animal husbandry practices.
- Experience with front desk operations or customer service roles is highly desirable.
- Ability to handle dogs and other animals safely and compassionately.
- Excellent communication skills, both verbal and written, with a friendly demeanor.
- Strong organizational skills with attention to detail to manage multiple tasks effectively.
- A passion for animal welfare and a commitment to providing outstanding client service.
Join our team as a Veterinary Receptionist/ Assistant where you can make a difference in the lives of pets and their owners every day!
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 35 – 40 per week
Schedule:
- 8 hour shift
Ability to Commute:
- Brunswick, OH 44212 (Required)
Ability to Relocate:
- Brunswick, OH 44212: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $20