What are the responsibilities and job description for the Veterinary Receptionist/Assistant position at Animal Clinic of Queens?
Job Overview
We are seeking a dedicated and compassionate Veterinary Receptionist to join our team at a busy veterinary clinic. The ideal candidate will be the first point of contact for pet owners, providing exceptional customer service while managing the front desk operations. This role requires a love for animals and a strong ability to multitask in a fast-paced environment.
Responsibilities
- Greet clients and their pets warmly upon arrival, ensuring a welcoming atmosphere.
- Schedule appointments and manage the clinic’s calendar efficiently.
- Answer phone calls and respond to inquiries regarding services, pricing, and pet care.
- Maintain accurate patient records and ensure all information is up-to-date.
- Process payments and manage billing inquiries with attention to detail.
- Assist veterinary technicians and veterinarians as needed during examinations or procedures.
- Provide information on animal care, including nutrition, behavior, and preventive health measures.
- Handle various administrative tasks such as filing, data entry, and inventory management.
- Ensure the front desk area is organized and clean at all times.
Qualifications
- Previous experience as a Veterinary Assistant or in a veterinary clinic setting is preferred.
- Knowledge of animal husbandry, dog handling, and animal physiology is advantageous.
- Strong communication skills with the ability to interact positively with clients and their pets.
- Proficiency in front desk operations including scheduling appointments and basic office equipment.
- Ability to work well under pressure while maintaining a calm demeanor.
- A genuine passion for animal care and welfare is essential.
Join our team of professionals who are committed to providing the best possible care for our furry patients. If you have a passion for animals and excellent customer service skills, we encourage you to apply!
Job Types: Full-time, Part-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 10 hour shift
- 12 hour shift
Ability to Commute:
- Middle Village, NY 11379 (Preferred)
Ability to Relocate:
- Middle Village, NY 11379: Relocate before starting work (Preferred)
Work Location: In person
Salary : $17 - $20