What are the responsibilities and job description for the Client Service Representative position at Animal Medical Center?
Client Services Representative. We are seeking a professional and personable receptionist to provide excellent customer service in our fast-paced AAHA accredited small animal hospital. Responsibilities include answering phones, scheduling appointments, processing payments, assisting & educating clients. Ideal applicants will be people-oriented, cheerful, well spoken, organized, dependable, responsible, mature, ethical, computer competent, and willing to learn new skills as well as adapt to changes in our dynamic industry. Excellent references, background check & drug testing required. At least 2 years of experience in client services preferred. FT permanent position. Competitive pay & benefits commensurate with experience and skills. Applications can be found at www.morgantownamc.com/join-our-team. Phone (304) 292-0126, fax (304) 292-5972.
Responsibilities
- Provide exceptional client service by addressing inquiries and concerns regarding pet care and veterinary services.
- Utilize veterinary terminology to communicate effectively with clients and team members.
- Maintain accurate records and documentation of animal care and client interactions.
Job Type: Full-time
Pay: $11.00 - $13.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $11 - $13
