Social Work Care Coordinator

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Day (United States of America)

Location

875 N Michigan (John Hancock)

Job Description

General Summary of Position Responsibility:

The Social Work Care Coordinator provides coordination, education, and outreach services to patients and their families/guardians. Identifies, assesses, and responds to child/family needs; includes in this process (identification, assessment, response) age-specific developmental needs, psychosocial needs, and cultural needs. Particularly focuses on addressing the social and emotional needs of families that impact on a patient's medical treatment and outcome.

Specific Duties and Responsibilities:

• Responsible for completing a Health Risk and psychosocial assessments of assigned patients.
• Responsible for identifying the care needs and goals based on the assessment, analysis of claims data, provider input, patient and parent/caregiver expressed goals, clinical and social data to establish a Care Plan, in conjunction with patients, parents/caregivers and key providers to identify the needed social support and services and community-based organizations that can address their needs.
• Ensures potential barriers are removed to meet goals and creates individualized disaster preparedness plan.
• Ensures communication with physicians, payers, business office and/or other agencies upon discharge or transfer.
• Provides patients and parents/caregivers with education and resources required to care for child in home/community and provide options available to assure quality of care.
• Facilitates care conference meetings to ensure communication and coordination between participant, parent/caregivers, and key healthcare and support service providers.
• Coordinates with medical team to implement care plan goals and timeframes.
• Identifies, assesses, and responds to child/family needs based on age-specific developmental, psychosocial, and cultural needs.
• Monitors clinical and functional status of participants through regular face to face contact and convenes multidisciplinary meetings on an ad hoc basis to address gaps in care or barriers to successful implementation of the care plan.
• Performs other duties as assigned.
  
  

Knowledge, Skills, and Abilities:

• Master's degree in social work from a university approved by the council for social work education is required.
• Licensed Clinical Social Work (LCSW) in state of Illinois required.
• Minimum of two years relevant clinical experience, current knowledge of health care trends, practices, related to pediatric health care and care coordination.
• One year of supervised clinical experience in a human-services, Child welfare and/or mental health field.
• Ability to travel locally with a valid drivers’ license and automobile insurance.
• Experience working in partnership with health care professionals and support staff.
• Demonstrates ability to problem solve, support teamwork in a multidisciplinary setting. Demonstrates a strong commitment to the mission and values of the organization.
• Must be flexible and adjust well to a changing environment.
• Computer literacy including working in Electronic Medical Record Systems, Microsoft Office applications, conducting internet research, etc.
• Excellent written and verbal communication skills necessary.
• Working knowledge of payer requirements, contracts and managed care is a plus.
• Excellent organizational and interpersonal skills.
• Excellent written and verbal communication skills.
• Detail oriented.
• Ability to multi-task and work independently.
• Excellent customer service skills.
• Depending on position location, fluency in Spanish may be required.
• y in Spanish may be required.
  
  

Education

Master's Degree: Social Work (Required)

Pay Range

$65,520.00-$107,120.00 Salary

At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position . Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life, AD&D and Disability
• Critical Illness, Accident and Hospital Indemnity coverage
• Tuition assistance
• Student loan servicing and support
• Adoption benefits
• Backup Childcare and Eldercare
• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
• Discount on services at Lurie Children’s facilities
• Discount purchasing program
  
  

There’s a Place for You with Us

At Lurie Children’s we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints — recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.

Lurie Children’s and its affiliates are equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

Support email: candidatesupport@luriechildrens.org