What are the responsibilities and job description for the Bilingual Eligibility and Enrollment Aide position at Anne Arundel County Department of Health?
Salary
$20.87 per hour
Posted Date
04/02/2025
Closing Date
Continuous
Bureau: Family Health Services | Medical Assistance Eligibility and Enrollment Program
Full-Time County Contractual Position open to all qualified candidates. Location: 3 Harry S. Truman Parkway, Annapolis, MD 21401 Hours: 40 hours per week Benefits: Participation in the County’s group health plan including prescription, dental, and optical, paid holidays and sick leave. Optional deferred compensation program at employee's own expense.
Job Description
Nature of Work:
Provide front desk coverage at the Health Care Enrollment Center. Assist customers by screening their case using specialized computer systems, verifying and copying important documents required for the application process and assigning their case to the appropriate case manager. Provide continuous daily telephone coverage. Knowledge of Medical Assistance (MA) policy and procedures, social benefit program and community resources is necessary to respond appropriately and independently to incoming calls and assist customers coming in person.
Perform administrative and office support for the Medical Assistance for Families/Maryland Children's Health Program (MA4F/MCHP) unit to maintain efficient operation. Maintain records in the unit, as well as those leaving the unit, assuring distribution and filing of records. Perform yearly purge of records. Sort and log MA4F/MCHP. Make copies of all received documents.
Bilingual staff assists with interpreting and translating (English to Spanish and Spanish to English) for MA4F/MCHP, as needed; completes a monthly Limited English Proficiency Report (LEP).
Perform other duties/special projects as assigned by the Supervisor and Program Manager. Respond to call-down drills or actual emergency events as soon as possible, regardless of when message is received.
Minimum Qualifications
Education: High School Diploma or Equivalency (GED)
Experience
Two years of office support.
Notes
Additional general clerical experience may be substituted on a year-for-year basis for the required education.
Desired Or Preferred Qualifications
Ability to communicate fluently, both verbally and in writing, in both English and Spanish languages.
How To Apply
Applicants who meet the minimum qualifications can apply.
Send a Completed County Application Or Resume To
Human Resources
3 Harry S. Truman Parkway
Annapolis, MD 21401
Fax to 410-222-4392 or email hdrecruiter@aacounty.org.
An Equal Opportunity Employer
Smoke-Free Workplace
Additional job opportunities with
Anne Arundel County
State of Maryland
Reference #1355
$20.87 per hour
Posted Date
04/02/2025
Closing Date
Continuous
Bureau: Family Health Services | Medical Assistance Eligibility and Enrollment Program
Full-Time County Contractual Position open to all qualified candidates. Location: 3 Harry S. Truman Parkway, Annapolis, MD 21401 Hours: 40 hours per week Benefits: Participation in the County’s group health plan including prescription, dental, and optical, paid holidays and sick leave. Optional deferred compensation program at employee's own expense.
Job Description
Nature of Work:
Provide front desk coverage at the Health Care Enrollment Center. Assist customers by screening their case using specialized computer systems, verifying and copying important documents required for the application process and assigning their case to the appropriate case manager. Provide continuous daily telephone coverage. Knowledge of Medical Assistance (MA) policy and procedures, social benefit program and community resources is necessary to respond appropriately and independently to incoming calls and assist customers coming in person.
Perform administrative and office support for the Medical Assistance for Families/Maryland Children's Health Program (MA4F/MCHP) unit to maintain efficient operation. Maintain records in the unit, as well as those leaving the unit, assuring distribution and filing of records. Perform yearly purge of records. Sort and log MA4F/MCHP. Make copies of all received documents.
Bilingual staff assists with interpreting and translating (English to Spanish and Spanish to English) for MA4F/MCHP, as needed; completes a monthly Limited English Proficiency Report (LEP).
Perform other duties/special projects as assigned by the Supervisor and Program Manager. Respond to call-down drills or actual emergency events as soon as possible, regardless of when message is received.
Minimum Qualifications
Education: High School Diploma or Equivalency (GED)
Experience
Two years of office support.
Notes
Additional general clerical experience may be substituted on a year-for-year basis for the required education.
Desired Or Preferred Qualifications
Ability to communicate fluently, both verbally and in writing, in both English and Spanish languages.
How To Apply
Applicants who meet the minimum qualifications can apply.
Send a Completed County Application Or Resume To
Human Resources
3 Harry S. Truman Parkway
Annapolis, MD 21401
Fax to 410-222-4392 or email hdrecruiter@aacounty.org.
An Equal Opportunity Employer
Smoke-Free Workplace
Additional job opportunities with
Anne Arundel County
State of Maryland
Reference #1355
Salary : $21
