What are the responsibilities and job description for the BDC Representative position at Annunziata Auto Group?
Location: Middletown, NY
Employment Type: Full-Time
Compensation: Hourly Commission
The Annunziata Auto Group is looking for a motivated and customer-focused professional to join our growing Business Development Center (BDC) Team as a Sales BDC Representative! With four franchised dealerships across Middletown, Warwick, and Port Jervis, NY, and a brand-new Kia dealership underway, we are expanding our digital outreach and investing in the latest technology to support our customers and team.
Why Work with Us?
- Growing Team & Opportunities for Advancement – Be part of a newly expanded department with room to grow.
- Hourly Base Commission – grow your paycheck with every lead you convert.
What You’ll Do:
- Respond to Sales Leads – Connect with customers via phone, email, text, and chat to answer questions and schedule showroom visits.
- Support the Online Shopping Experience – Help customers research vehicles, understand features, and find the right fit for their needs.
- Follow Up with Prospects – Maintain ongoing communication with potential buyers to guide them through the decision-making process.
- Coordinate with the Sales Team – Work closely with sales managers and consultants to ensure a smooth handoff and excellent customer experience.
What We’re Looking For:
- Strong Communication Skills – Comfortable engaging customers in a friendly, helpful, and professional way.
- Customer-First Attitude – Committed to helping people find the right vehicle for their lifestyle and budget.
- Tech-Savvy & Organized – Able to manage leads across multiple platforms and follow up efficiently.
- Previous BDC Experience is Important - working with eLeads CRM is a plus!
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Supplemental Pay:
- Commission pay
Experience:
- BDC: 2 years (Required)
Work Location: In person
Salary : $17 - $19