Operations Manager, Property Management (Burnaby)

An innovative thinker. Energetic. Flexible (not just from yoga). Someone who works from yes! Are these words that others use to describe you? If so, we’re looking for you. Note this role is located at our beautiful Station Square shopping mall in Metrotown.

You

• Have a knack for fostering positive relationships with all stakeholders – tenants and shopping centre customers, suppliers and the property team
• Have proven that you are highly capable of multi-tasking
• Are an independent self-starter with a strong work ethic
• Are a forward-thinking problem-solver with the confidence to take charge and initiate

 You will

• Be accountable for the day-to-day operations of a 450,000 square foot outdoor shopping centre, including 150,000 sf of office space, and ensure it is well maintained and operated to Anthem standards
• Coordinate completion of all maintenance tasks by scheduling daily work assignments for team members
• Develop and oversee implementation and maintenance of a computerized preventative maintenance program
• Monitor performance and trouble shoot mall HVAC, electrical, mechanical, life safety, vertical transportation and other equipment
• Oversee performance of required legislative and diagnostic testing on equipment (i.e. emergency generator, sprinkler flows, etc.)
• Oversee construction and service contractors work for quality of workmanship and adherence to scope of work, and meet with contractors, as required
• Ensure maintenance logs and schedules are completed
• Lead of the maintenance team and provide supervision to direct reports, including performance discussions
• Oversee the adherence to the company’s health and safety policies, manage investigations of environmental and health and safety incidents, reporting and oversight of team training
• Assist with preparation and implementation of annual operating and capital budgets
• Establish strong relationships with tenants and provide a proactive, exemplary level of service
• Work collaboratively with other team members in leasing, asset management and construction, and all other stakeholders
• Be on call for property emergencies
• Other duties as assigned by the Senior Property Manager

 You have

• A 4th Class Power Engineering Certification
• A minimum of 7 years’ team operational experience of mixed-use facilities
• A minimum of 3 years’ supervisory experience
• Proven working knowledge of electrical and HVAC systems, life safety, building automation control and water treatment
• Experience with management of computerized preventative maintenance programs
• Experience with supervision of capital programs
• Proficiency in MS Office, including Outlook, Excel and Word
• Strong time management, organizational and communication skills (verbal and written)
• A valid driver’s license and reliable vehicle 

 We have 

• Great, diverse, authentic people!
• Unlimited career growth opportunities
• Mentorship from the ‘best in the biz’
• A Corporate Giving Strategy supporting community development
• Annual salary reviews and performance bonuses
• A robust Benefit Plan and Employee Assistance Program
• An Educational Assistance Program
• A ‘Dress for your day’ policy… and more!

Salary range

• $95,000 - $110,000 dependent on experience

We work hard. We work smart. We work in teams. We challenge the status quo and have fun doing it. We believe in developing our people to maximize their potential. Conversations are candid, conflict is resolved swiftly and coaching is continuous.

Founded in 1991, Anthem is a team of 850 people driven by creativity, passion and direct communication. Anthem has invested in, developed or managed – alone or in partnership – more than 400 residential and commercial projects across North America.

Our growing residential portfolio includes 44,000 homes that are complete, in design or under construction, from mixed-use residential to townhome, rental and single-family homes. We own, co-own, manage or have previously owned 12 million square feet of retail, industrial and office space, and our land portfolio includes more than 60 communities, spanning 9,100 acres across Canada and the United States.

Anthem is a real estate development, investment and management company that strives, solves and evolves to create better spaces and stronger communities. We are Growing Places.

Please, no unsolicited resumes or phone inquiries from agencies. View our Policy on Unsolicited Resumes on our website.

Salary : $95,000 - $110,000