What are the responsibilities and job description for the Move In Coordinator position at Anthology Senior Living?
POSITION SUMMARY :
As a Move-In Coordinator within our senior living community, you will play a pivotal role in ensuring a smooth transition for residents into our facility. Your primary responsibility will be managing all aspects of the move-in process, from initial contact with prospective residents and their families to facilitating the move. You will serve as a compassionate guide and support system, ensuring each resident feels welcomed, informed, and comfortable throughout the transition.
ESSENTIAL JOB FUNCTIONS :
- Supports the organization's mission, vision, and goals, upholding and promoting company culture and vision.
- Serve as the primary point of contact for residents and their families during the move-in process.
- Coordinate with various departments (e.g., sales, marketing, maintenance) to ensure a seamless transition for residents.
- Assist residents with completing necessary paperwork and documentation.
- Coordinate moving logistics, including scheduling movers, arranging transportation, and coordinating with maintenance staff for necessary preparations in the resident's new home.
- Provide guidance and support to residents and their families as they navigate the move-in process.
- Conduct thorough orientations for new residents, introducing them to staff members, amenities, and community policies.
- Address any questions or concerns residents may have during the orientation process.
- Provide ongoing support to residents and their families as they settle into their new environment.
- Serve as a resource for residents, helping navigate community resources and services.
- Cultivate positive relationships with residents and their families, fostering a sense of trust and confidence in our community.
- Collaborate with the sales and marketing team to promote resident satisfaction and retention.
EXPERIENCE, QUALIFICATIONS & SKILLS :
ABOUT US :
Evolve Senior Living was founded on the premise of change. We believe the senior living industry needs to change to address the needs of tomorrow's workforce and residents appropriately. Evolve represents a continuous improvement in our delivery of services for the elderly, providing a safe and dependable environment for our team members and commitment to leading the
discussion on change within the senior living sector.
