What are the responsibilities and job description for the Pool Renovations Technician/Project Coordinator position at Anthony & Sylvan Pools?
Exciting opportunity to join a strong and growing national company!
The #1 Residential Swimming Pool Builder in the USA is looking for a construction professional to join our team as our Pool Renovations Technician/Project Coordinator in our Austin, TX Renovation Division!
Founded in 1946, Anthony & Sylvan Pools designs backyard dreams and builds pools that last a lifetime, creating unique and one-of-a-kind memories. The company has built almost 400,000 pools, making it the largest and most trusted pool builder in the U.S. The Anthony & Sylvan values of Quality, Integrity, Teamwork, Community and Customer Satisfaction have driven our success for more than 75-years, and we remain committed to these values in all we do. Come join our winning team!
Candidate must have working knowledge of pool mechanics and equipment.
Essential Duties:
- Oversees all phases of the installation process, taking digital photos throughout, and responsible for ensuring completion of all required inspections.
- Should be knowledgeable of and comfortable talking about any equipment or pool-related maintenance service Anthony & Sylvan provides.
- May be responsible for diagnosing, repair, and replacing swimming pool equipment during renovations.
- Accomplishes unforeseen tasks that may surface during a pool renovation.
- Meets regularly with the Construction Manager and Assistant General Manager to review the progress of each assigned project and to discuss and resolve outstanding problems or issues, as needed.
- Assists the Renovations Specialist on pre-site evaluations to ensure that any site concerns are addressed prior to obtaining a signed construction agreement.
- Ensures compliance with the use of all safety-related equipment on the jobsite as required by the A&S Safety Program.
- Ensures the payment schedule is maintained and all payments are received for each assigned project
- Responsible for evaluating the performance of subcontractors at each phase of the project and take immediate corrective action if workmanship is found to be sub-standard
- Lead the charge for customer satisfaction. Always strives for 10’s - 100% Customer Service Satisfaction (CSS).
- Other projects and duties as required/assigned.
- Follows Anthony & Sylvan Pool’s policies and procedures.
Qualifications:
- Bachelor’s degree preferred.
- At least 1-2 years of prior pool technician/renovation experience
- Three to five years’ experience managing construction projects.
- Exceptional customer service skills. Ability to overcome customer objections.
- Demonstrated time management and organizational skills.
- Proficient in using an iPad or iPhone
- Excellent interpersonal, communication, organization, and problem solving skills.
- Strong customer service orientation with a professional and courteous demeanor.
- Able to effectively deal with rigors of stress and disappointments in a calm, unemotional manner.
- Ability to read blueprints.
Anthony & Sylvan Pools provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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