What are the responsibilities and job description for the Project Manager- Operations/Pool Renovations position at Anthony & Sylvan Pools?
Exciting opportunity to join a strong and growing national company!
The #1 Residential Swimming Pool Builder in the USA is looking for a construction professional to join our team as our Renovation Project Manager in our Northeast Renovation Division!
Founded in 1946, Anthony & Sylvan Pools designs backyard dreams and builds pools that last a lifetime, creating unique and one-of-a-kind memories. The company has built almost 400,000 pools, making it the largest and most trusted pool builder in the U.S. The Anthony & Sylvan values of Quality, Integrity, Teamwork, Community and Customer Satisfaction have driven our success for more than 75-years, and we remain committed to these values in all we do. Come join our winning team!
Essential Duties:
- Oversees all phases of the installation process, taking digital photos throughout, and responsible for ensuring completion of all required inspections.
- Meets regularly with the Construction Manager and General Manager to review the progress of each assigned project and to discuss and resolve outstanding problems or issues, as needed.
- Assists the Renovations Specialist on pre-site evaluations to ensure that any site concerns are addressed prior to obtaining a signed construction agreement.
- Ensures compliance with the use of all safety-related equipment on the jobsite as required by the A&S Safety Program.
- Ensures the payment schedule is maintained and all payments are received for each assigned project. When construction crews are unable to do so, PM’s may be scheduled to pick up customer payments before proceeding to the next phase.
- RPMs are responsible for evaluating the performance of in-house crews and subcontractors for each phase. Takes immediate corrective action when workmanship is found to be sub-standard. If an individual or crew fails to respond and correct the problem, the RPM is to report the event to the GM or CM for further action.
- Lead the charge for customer satisfaction. Always strives for 5’s - 100% Customer Service Satisfaction (CSS).
- Other projects and duties as required/assigned.
- Follows Anthony & Sylvan Pool’s policies and procedures.
Qualifications:
- Bachelor’s degree preferred.
- Three to five years’ experience as project manager in construction or related field.
- Exceptional customer service skills. Ability to overcome customer objections.
- Demonstrated time management and organizational skills.
- Microsoft Office; strong proficiency in Word, Excel, Power Point, Outlook, and Pro Edge
- Proficient in using an iPad or iPhone
- Excellent interpersonal, communication, organization, and problem solving skills.
- Strong customer service orientation with a professional and courteous demeanor.
- Willingness to accept change and take initiative to create positive change within the scope of job responsibilities.
- Able to effectively deal with rigors of stress and disappointments in a calm, unemotional manner.
- Strong work ethic with the ability to work long hours in the busy season.
- Ability to read blueprints.
Anthony & Sylvan Pools provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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