What are the responsibilities and job description for the Customer Service Expert position at Anthropologie?
**Job Overview**
At Anthropologie, we're seeking a highly skilled Omnichannel Service Specialist to join our team. As an essential member of our operations, you'll play a crucial role in ensuring seamless customer experiences.
**Key Responsibilities:**
- Pick, pack, and ship online customer orders efficiently
- Fulfill in-store and curbside pickup orders with precision
- Transfer product back to the warehouse as needed
- Strategically process order queues and daily workloads to prevent backlog and cancellations
- Maintain proper customer touchpoints and prioritize expedited orders
**What We Offer:**
A dynamic work environment with opportunities for growth and development, competitive compensation packages, and a comprehensive benefits program designed to support your well-being and success.
