What are the responsibilities and job description for the Crew Member - Back of House position at Antoon Hospitality Group?
General Summary
The Crew Member for Back of House is responsible for crucial behind the scene operations of the restaurant. This position is vital to the success of our customer service experience and growth of business and requires the candidate to multi-task, cross-train for multiple stations, and perform a variety of duties.
Essential Duties and Responsibilities
- Works as a team member with Front of House Crew Members and kitchen staff in maintaining a smooth and efficient operation.
- Responsible for cleaning tables and resetting them for new seating; ensuring tables are set in accordance with company standards and guests achieving a pleasurable dining experience.
- Clears dishes from tables.
- Takes care of trash in front and back of the house.
- Brings dishes and glassware into dish room.
- Mops up spills in front and back of the house.
- Maintains cleanliness of all side stations, responsible for stocking.
- Handles product preparation during opening and closing of the restaurant.
- Has knowledge of and maintains food safety standards.
- Scrapes food product into trash and into garbage cans. Helps dishwasher maintain a clean environment.
- Ensures compliance to standards set by management in stacking and washing of prep containers, dishes, flatware, and glassware while maintaining standards of health, safety, and sanitation.
- Assists other team members with maintenance (side work, opening/closing duties) as needed.
- Assists in maintaining cleanliness of the restaurant/property including disposal of trash and debris from outside parking lot, cleaning windows and other general cleaning requirements assigned by management.
Knowledge, Skills, and Abilities:
- Able to work variable shifts, weekends, and holidays.
- Ability to work in a fast-paced environment.
- Strong attention to detail.
- Treats all team members and guests with respect, dignity, integrity, and sensitivity.
- Attend shifts according to schedule and in proper uniform.
- Provides a safe working environment by complying with safety rules and reporting potential hazards.
Physical Demands of the Job
- Be able to reach, bend, squat, stoop, shake, carry, push and lift items throughout the shift.
- Regularly lifts up to 25 pounds and occasionally lifts up to 50 pounds for product preparation, stocking, and inventory.
- Good hearing for accurate communication.
- Occasionally uses a ladder and step stool.
- Consistently kneels to utilize proper lifting procedures.
- Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers.
- Frequently stoops to pick up supplies and trash.
- Ability to work standing and walk for 8 hours or more per day.
- Consistently sees during all activities.
Education and Experience
- Experience in a limited service restaurant is preferred; in house training will be provided.
- A high school diploma or equivalent is desired, but not required.
Assignment of Duties
NOTHING IN THIS JOB DESCRIPTION RESTRICTS MANAGEMENT'S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THE JOB AT ANY TIME.
