Membership & Operations Specialist

Benefits

• 401(k)
• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
  
  

We are looking for a dynamic and driven Gym Sales & Operations Manager to join our team. This is a fast-paced, high-performance role that requires an experienced individual with a strong background in gym membership sales, personal training consultations, and hands-on fitness operations. You’ll be responsible for driving membership growth, handling large-scale sales targets, and executing daily operations with efficiency and enthusiasm.

Key Responsibilities

• Membership Sales & Personal Training Consultations:
• Drive gym membership sales by actively engaging with potential clients and closing deals.
• Conduct fitness consultations and match clients with personal trainers, ensuring successful conversion of leads into personal training clients.
• Meet and exceed individual and team sales goals, with a strong focus on personal training package sales.
• Build relationships with prospects and current members to ensure ongoing retention and growth.
• Daily Operations:
• Oversee the daily operations of the gym, ensuring everything is running smoothly, including facility cleanliness, maintenance, and overall member satisfaction.
• Coordinate and execute gym events to attract new members and create community engagement.
• Contact and establish partnerships with local businesses to expand our reach and bring in new clients.
• Regularly communicate with corporate leadership, providing updates on sales and operational performance.
• Customer Service & Member Engagement:
• Provide exceptional customer service to all gym members, answering questions and resolving any issues promptly.
• Maintain a professional, approachable demeanor while interacting with members to ensure a positive gym experience.
• Proactively engage with current members to encourage renewals and upgrade memberships.
• Marketing & Local Outreach:
• Lead marketing initiatives, including local outreach to businesses, event planning, and hands-on engagement with community members.
• Use creative strategies to drive gym membership growth and generate buzz around new promotions or services.
• Accountability & Professionalism:
• Adhere to company policies, including punctuality, dress code, and work ethic. Consistent attendance and professionalism are non-negotiable.
• Maintain a high level of physical fitness and appearance to represent the brand and set a strong example for gym members.
• Accept feedback constructively and continuously improve performance based on results and team input.
  

Qualifications

• Experience in gym sales or fitness-related sales roles is required (no exceptions).
• Proven track record of closing large sales, especially in memberships and personal training packages.
• Fitness background is essential – must be physically fit and able to demonstrate the importance of health and wellness.
• Strong communication skills and a passion for working with people.
• Ability to handle criticism and use it as a tool for growth.
• High level of accountability and ability to work autonomously.
• Strong organizational and multitasking abilities to handle events, marketing, sales, and day-to-day operations simultaneously.
• Professional appearance and punctuality are critical.
  
  

Compensation

• Competitive salary based on experience.
• Significant commission opportunities from membership sales and personal training package sales.
• Benefits available, including gym membership and performance bonuses.
  
  

If you are a highly motivated individual with the drive to succeed in a sales-driven environment and a passion for fitness, we want to hear from you! Please note: we will only consider applicants with prior gym sales experience.

Compensation: $20.00 - $26.00 per hour

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Our culture is defined by People, Purpose, Profits, Play®. We are looking for hard working people with a purpose that find the fun in everything they do.

Job postings listed on this site are with independently owned and operated franchised Anytime Fitness studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Anytime Fitness studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Anytime Fitness Worldwide, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Anytime Fitness Worldwide, LLC.