What are the responsibilities and job description for the Personal Training Program Manager position at Anytime Fitness - Clinton, MA?
The Personal Training Program Manager plays a vital role in cultivating the success of our training program. The primary job of the Training Program Manager is to drive personal training sales and member retention.
Key Responsibilities
- Member on-boarding – the Personal Training Program Manager is responsible for delivering fitness consultations, which include movement assessments and body scans. This person also coordinates follow-up appointments to keep training services at the forefront of members' minds.
- Personal training sales – the Personal Training Program Manager uses information gathered during the member on-boarding process to suggest personal training options (small group or one-on-one training, etc.) and nutrition guidance for every member. This person qualifies, informs, inspires, and converts leads to long-term training clients.
- Promotions leader – the Personal Training Program Manager helps promote training services through engagement activities, national marketing campaigns, and community outreach efforts using assets and operations created by the Anytime Fitness corporate teams.
- Program adherence – the Personal Training Program Manager is responsible for continued evaluation of personal training sessions and adherence to in-person and virtual programming protocol. This person expects processes to be followed and high-quality sessions to be delivered.
- Team builders – the training program manager oversees not only the training program, but also the trainers delivering the program services. This person collaborates with trainers to develop schedules, continued learning, and career opportunities. They should be focused on driving results for the trainers and the program overall. This person is hired to inspire trainers, creating a trusting, authentic environment members and guests want to engage with.
Culture creators – training program managers create an environment that inspires members and guests to share their positive experiences with friends and family. They deliver top-notch customer