What are the responsibilities and job description for the Remote Bilingual Representative position at AO Globe Life - Massoud Vaziri?
**Currently only hiring in California and Washington**
Company Overview:
At AO, in response to changing times, we’ve embraced a virtual work environment, recognizing the importance of flexibility and growth beyond the traditional 9-5 model. Our transition to remote work during the pandemic has not only enabled us to adapt but also opened doors to new opportunities for learning, mentorship, and collaboration.
We’re seeking a motivated individual to join our team as a Remote Customer Representative. In this role, you’ll have the chance to work from home, learn from experienced professionals across different time zones, and receive mentorship from our leadership team. As we continue to grow, we’re looking for someone eager to develop into a leadership role within our organization.
Key Responsibilities:
We’re seeking a motivated individual to join our team as a Remote Customer Representative. In this role, you’ll have the chance to work from home, learn from experienced professionals across different time zones, and receive mentorship from our leadership team. As we continue to grow, we’re looking for someone eager to develop into a leadership role within our organization.
Key Responsibilities:
- Support, lead and oversee our remote service team, ensuring exceptional service delivery and client satisfaction.
- Utilize virtual communication tools to effectively manage and support team members
- Learn from and be mentored by our leadership team, gaining valuable insights and guidance to enhance your leadership skills.
- Contribute to the growth and success of our service operations, driving improvements and implementing best practices.
- Uphold high standards of professionalism, integrity, and customer-centricity in all interactions and operations.
Qualifications:
- Previous experience in customer service and/or management.
- Excellent communication, interpersonal skills and the ability to lead and motivate remote teams.
- Self-motivated and adaptable to thrive in a virtual work environment.
- Desire to learn, grow, and develop into a leadership position within the company.
- Ability to adapt to change and excel in a fast-paced, dynamic environment
Benefits:
- Flexible work schedule, allowing you to work in a time zone that suits your schedule.
- Opportunity to work remotely.
- Mentorship from our leadership team, dedicated to your success and professional development.
- Many opportunities for advancement within the organization.
- Health coverage and annual bonuses
Join our remote team committed to delivering exceptional customer service and making a positive impact on union members' lives. Please submit your resume and expect a call from our HR team with further instructions.
**Currently only hiring in California and Washington**
