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Customer Service Agent - WFH

AO Globe Life - Quantum Agency
Naperville, IL Remote Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/15/2025

We have worked closely with members of over 40,000 unions and associations, such as Teachers, Firefighters, Veterans and Nurses, for over 60 years as the #1 provider for supplemental benefits. As workers nationwide know that their benefits through their jobs significantly reduce or expire when they leave or retire, our focus is to educate the working-class individuals who request our benefits through their local unions and organizations. Servicing them with a clear and concise explanation of the benefits they are entitled to and the options they qualify to receive!

Experience in our industry is optional, as we have industry-leading training and support to provide you with the tools to be successful and achieve your professional and personal dreams! And in 2020, we transitioned to 100% virtual. Our people work from the comfort and safety of their homes or anywhere!

Company Highlights :

  • CareerBliss #24 Happiest Company to Work For
  • Rated A Superior by A.M. Best for financial strength
  • Parent company Globe Life has more policyholders than any insurance company in the world
  • Fortune 500 Company

What We Offer :

  • Comprehensive full training provided
  • A fun, energetic and positive team environment
  • Rapid career growth and advancement opportunities
  • Weekly pay and bonuses
  • Virtual Work-From-Home setting
  • Benefit Reimbursement program after 90 days
  • Residual Income
  • Ability to qualify for an all-expenses-paid yearly trip to all around the world

    • Job Responsibilities :

  • Distributes all benefit enrollment materials and determines eligibility
  • Calling and receiving calls from clients
  • Scheduling appointments with clients who request our benefits
  • Presenting and explaining insurance products and benefits packages over Zoom video call
  • Completing applications for insurance products
  • Attending ongoing, optional training sessions to improve throughout your career
  • Sell and up-sell insurance to new and existing clients
  • Completing tasks that an underwriter requires to get the client approved for their coverage

    • We are looking for Illinois residents only. A temporary life insurance license valid for 90 days may be approved.

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