Network Line Technician

AOC Connect is a leading Federal IT integrator specializing in advanced fiber network solutions for government agencies. As a prime contractor on the GSA EIS contract, AOC Connect is committed to providing reliable and innovative connectivity solutions. Join our team to contribute to impactful projects that shape critical communications infrastructure.

The Network Line Technician will play a vital role in maintaining and ensuring the operational integrity of AOC Connect's fiber network. This position involves responding to outages, performing network restorations, and conducting mark-ups of network assets in the Washington, D.C., Maryland, and Northern Virginia regions. The ideal candidate will possess strong technical expertise, excellent problem-solving skills, and the ability to work efficiently under pressure

Key Responsibilities:

• Respond promptly to network outages, perform diagnostics, and implement effective restoration solutions.
• Troubleshoot and repair fiber optic cables, splices, and related infrastructure.
• Collaborate with the Network Operations Center (NOC) and field teams to ensure minimal downtime.

• Conduct field inspections and update network asset documentation, including fiber pathways, splice points, and equipment locations.
• Ensure accurate as-built records and update GIS and network management systems as required.

• Perform routine inspections and maintenance of fiber network components to prevent outages and service degradation.
• Identify potential vulnerabilities and recommend proactive solutions.

• Work closely with internal teams, contractors, and third-party vendors to support project objectives and network integrity.
• Communicate effectively with stakeholders, providing status updates and resolution timelines.

• Adhere to all company policies, safety standards, and industry regulations while working in the field.
• Utilize appropriate personal protective equipment (PPE) and follow established safety protocols.

• High school diploma or equivalent; additional technical certifications or training in telecommunications or networking preferred.
• Minimum of 3 years of experience in fiber optic network maintenance and repair.
• Proficiency in fiber splicing, testing, and troubleshooting tools, including OTDR, fusion splicers, and power meters.
• Familiarity with GIS systems, network schematics, and as-built documentation.
• Strong understanding of fiber optic network architecture and industry standards.
• Valid driver’s license with a clean driving record; ability to travel throughout the D.C., Maryland, and Northern Virginia region.
• Ability to work in various environmental conditions, including outdoor and confined spaces.
• Strong problem-solving and critical-thinking skills with attention to detail.
• Excellent communication and teamwork abilities.

·        Must be a US citizen.

Physical Requirements:

• Ability to lift and carry up to 50 pounds.
• Comfortable working at heights, including on ladders and aerial platforms.
• Capability to work flexible hours, including evenings, weekends, and on-call rotations, as required.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability