Quality Manager

Our client, a leading pharmaceutical company, is seeking a Quality Manager. This role involves overseeing the Quality Management System (QMS), fostering continuous improvement, and driving Six Sigma projects to enhance performance. The Quality Manager will ensure compliance with accreditations, manage resources, and streamline processes to boost efficiency and quality. The position requires a strong leader to effectively guide a large team of Quality Engineers.

Responsibilities:

• Lead a dynamic team of 40 Quality Engineers, fostering a culture of customer satisfaction and continuous improvement.
• Ensure compliance with the Quality Management System (QMS) and relevant accreditations.
• Monitor quality systems to deliver products/services that meet customer expectations.
• Drive Six Sigma initiatives to reduce process variation and achieve benchmark standards.
• Support new product introductions, change control, and product validation.
• Oversee SHEQ systems to maintain a safe workplace and exceptional safety performance.
• Communicate effectively with teams to encourage high performance, engagement, and empowerment.
• Promote a culture of change and improvement, leading both breakthrough and incremental developments.
• Collaborate with corporate peers, integrating projects, procedures, and corporate initiatives.
• Ensure standardization and development of new standards when necessary.
• Manage department resources, capacity planning, and departmental budget.
• Review project progress, strategic goals, and process improvement initiatives.
• Improve and maintain best practices across processes and procedures.
• Manage supplier audits, internal audits, and auditor training.
• Address conflicts, resource allocation, and prioritize tasks for successful outcomes.
• Monitor and manage the non-conformance (NCR) and verification conformance request (VCR) systems.
• Track and manage the Cost of Poor Quality (COPQ) and implement corrective/preventive actions.

Qualifications:

• Bachelor’s Degree in a technical or science-related field.
• 5 years of relevant experience in management, quality, technical, or operations-related roles.
• Proven leadership capabilities, with a focus on team development and engagement.
• Strong communication and interpersonal skills, both verbal and written.
• Knowledge of GAMP (Good Automated Manufacturing Practice) and CGMP (Current Good Manufacturing Practice).
• ISO9000 Lead Assessor certification.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Project, Access).
• Expertise in Statistical Process Control (SPC) and other quality management tools.
• Practical experience with Lean/Six Sigma methodologies.
• Strong analytical and troubleshooting skills, with a technical or capital equipment background.
• Collaborative, team-oriented approach to problem-solving and continuous improvement.

Salary $100-125K DOE.