What are the responsibilities and job description for the Tenant Account Representative position at AP Executive Staffing?
We are partnering with a prominent real estate company to find a skilled Tenant Account Representative. In this full-time position, you will play a vital role in managing tenant accounts and supporting collections, ensuring payments are processed efficiently and tenant inquiries are handled promptly. If you’re a detail-oriented professional with a knack for problem-solving and customer service, apply now to take the next step in your career with this exciting opportunity!
Responsibilities :
- Monitor tenant accounts for overdue payments, including rent, common area maintenance (CAM), utilities, taxes, and other charges.
- Contact tenants with overdue balances to negotiate repayment plans and update payment records in AS400 and Outlook.
- Resolve tenant inquiries related to billing discrepancies and lease terms, ensuring accuracy in calculations.
- Review and address tenant concerns about common area maintenance, utility bills, and real estate tax charges.
- Collaborate with leasing agents, property management, and legal teams to resolve past-due accounts and initiate appropriate collection actions.
- Place accounts in default, coordinate with outside counsel to issue demand letters, and manage bankruptcy claims when necessary.
- Participate in weekly meetings to update management on the status of defaulted accounts.
Qualifications :
Salary Range :
60,500 - $70,000 annually, depending on experience.
Great benefits, including : medical, dental, vision, wellness programs, vacation time, holiday pay, 401K, pet insurance and more.
Salary : $60,500 - $70,000
