Leasing Consultant, Social Media Specialist

If you are looking for an exciting employment opportunity, AMC is the employer for you!

We are currently seeking a Leasing Consultant/Social Media Specialist!

Leasing Consultants act as the community's sales representative by greeting clients, presenting the features and benefits of their community, and properly securing lease agreements from qualified persons. In addition to leasing responsibilities, you’ll engage in marketing activities, including planning resident events, managing social media content, promoting the community during tours, and much more! This position combines sales expertise with creativity to foster a welcoming and thriving community!

Leasing Responsibilities include:

• Collect a deposit and process future residents’ applications
• Ensure the model/target apartments are ready for show and maintain a clean workspace
• Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all community policies and ensure understanding of required application information, screening process, policies, and procedures.
• Utilize proper customer service and sales techniques
• Maintain contact with all apartment locator services and local businesses to provide informational material
• “Shop” surrounding or competing properties and conduct outreach marketing
• Develop and maintain on-going resident retention programs
• Create new move-in resident files and assist with the ongoing file maintenance
• Report unusual or extraordinary circumstances regarding the property or residents
• Handle resident requests and complaints courteously and efficiently
• Maintain a professional appearance and conduct at all times

Marketing & Social Media Responsibilities:

• Creating and executing content strategies for platforms like Instagram, Facebook, and TikTok
• Managing property social media accounts to boost engagement and leasing activity.
• Collaborate with the Community Manager to plan and execute engaging resident events, while identifying opportunities to capture vibrant videos and photos.
• Attend all resident events to document moments through high-quality photos and videos for use in marketing and social media content.
• Maintain an active social media presence by posting 10-12 times per month on Facebook and Instagram (approximately twice a week)
• Incorporate dynamic video and reel content on Facebook and Instagram, with a minimum of two posts per month.
• Promote the community’s social media platforms during tours and actively engage residents through newsletters, email campaigns, flyers, and move-in materials.
• Regularly attend Chatmeter training sessions and serve as the community’s go-to Chatmeter expert.
• Monitor and manage social media comments through the Chatmeter platform, responding promptly and thoughtfully as needed.
• Oversee online reviews via Chatmeter, ensuring the community receives at least one high-quality positive review each month.

Requirements:

• Strong communication skills both written and verbal
• The ability to remain professional and courteous in a fast-paced working environment
• Organized with attention to detail
• Customer service experience preferred in a leasing role
• A strong social media presence and expertise in creating engaging content across different platforms
• Familiarity with tools like Chatmeter or similar platforms is a plus

Additional Information:

Apartment Management Consultants (AMC) is a leader in the property management industry. Our passion for helping people, creating authentic relationships, and common values has established a working environment that undeniably stands out. Every day our associates have the opportunity to collaborate together in a thriving culture with a determined attitude that inspires and rewards original ideas. AMC provides significant career advancement opportunities, competitive compensation, benefits, and incentive programs.

Compensation: $22.00 - $26.00 per hour. Candidates with proven social media skills and presence may be eligible for additional compensation or bonuses.

Benefits:

• Vacation & Sick Time for Full & Part-Time Employees
• Health and Wellness Programs
• Empower 401K and Roth IRA- Including Free Financial Advisors and Employer Match
• 9 Paid Holidays per year
• Employee Referral Incentives
• Bonus and Commission Opportunities
• Employee Rent Discount Program
• Professional Development Training
• Medical, Dental, Vision, Life, Accident, Critical Illness, Hospital Indemnity, and Short-Term Disability coverage is available

*Outlined benefits are subject to change and may vary based on location or employee status*

AMC, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, national origin, sex (including pregnancy, sexual orientation and gender identity), age, disability or genetic information.

Candidates will be required to pass a background and drug screening. A conviction will not necessarily disqualify a candidate from employment. Qualified Applicants with arrest or conviction records will be considered for employment.

Only qualified candidates will be contacted.

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