What are the responsibilities and job description for the Order Processing Coordinator position at APEC Water Systems?
APEC (Advanced Purification Engineering Corp.) is a leading solution provider for premium drinking and filtration systems in the United States. With more than 25 years of industrial experience and a loyal customer base that spans the globe, we are proud of our reputation for the highest quality water filtration systems and services that we provide.
Having been an expert in reverse osmosis water filtration field, APEC continuously drives innovation in the product category to make them appealing to end consumers in a fresh light. In addition, we are pleased to become a part of the Culligan family in 2021, which will further strengthen our commitment: bringing clean and healthy water to you, whether you are at home, in the office or on the go.
We are seeking a dedicated and detail-oriented Order Processing Coordinator to join our team. In this role, you will primarily focus on managing the complete EDI order lifecycle, ensuring accuracy and efficiency throughout the workflow. This position requires strong organizational skills, attention to detail, and the ability to work collaboratively in a fast-paced environment. Please note that this is an onsite role located in the Diamond Bar, CA, as hands-on involvement in our operations is essential.
Key Responsibilities:
- Process and manage EDI orders independently with high accuracy, ensuring compliance with quality standards and delivery deadlines.
- Retrieve and validate purchase orders and ensure accurate documentation for seamless processing.
- Monitor daily EDI transactions, including order acknowledgments, shipping notices, and invoices, ensuring accurate and timely data transfer.
- Liaise with 3PL partners to coordinate shipments, maintain delivery schedules, and ensure proper order fulfillment.
- Track and validate order details, ensuring correct information is transferred to distribution partners and addressing discrepancies proactively.
- Troubleshoot and resolve EDI-related issues, including transmission errors, mapping problems, and integration failures, in collaboration with IT teams.
- Monitor shipment status and coordinate with 3PL partners and Customer Service teams to resolve fulfillment or logistics issues.
- Serve as the central point of contact for order processing inquiries, facilitating clear communication between internal teams and external partners.
- Identify and support process improvement initiatives to enhance order automation and streamline workflow efficiency.
- Provide timely updates to management regarding operational anomalies, fraud risks, or critical concerns requiring escalation.
- Maintain accurate records and documentation to ensure compliance with company policies and industry regulations.
Qualification:
- High School Diploma or GED required. Bachelor’s degree preferred.
- 2 years of experience with EDI systems and order processing workflows
- 1 years of experience in order fulfillment, supply chain, eCommerce, or related field.
- Experience with ERP systems, QuickBooks is a plus
- Proficient with Microsoft Office (Outlook, Excel, Word)
- Excellent organizational and communication skills (both verbal and written).
- Detail oriented with the ability to multi-task and deal with changing priorities.
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies in this position.
Resourcefulness, Problem Solving, Team Player, Attention to Detail, Punctual, Time Management, Organized, Oral and Written Communication
Target Range: $21-23/hour
We offer competitive benefits including:
- Medical
- Dental
- Vision
- Life insurance
- Disability
- 401(K)
- Paid time off
- Parental leave
- Additional voluntary benefits
Salary : $21 - $23
