What are the responsibilities and job description for the Front Office Team Member position at Apex Dental Partners?
Apex is seeking to add a highly motivated, upbeat full-time Front Office team member to our long-tenured staff. As a Front Office team member at an Apex-supported practice, you will be responsible for ensuring that every patient has an Outstanding Patient Experience. You will work as part of a close-knit ‘work family’ and earn the opportunity to take on additional responsibilities in a dynamic, high growth healthcare services environment. You will have the opportunity to see the impact of your work as you delight your teammates by clearing roadblocks so that they can provide outstanding patient care. We believe strongly in continuous improvement, and you will be an active participant in identifying opportunities to improve.
While experience is a plus, we’re looking for candidates with a willingness to learn. We’re seeking candidates who are looking for a career, not just a job. We offer an excellent opportunity to grow with a wonderful team.
Core responsibilities include :
- Professionally handling patient phone calls
- Schedule management
- Greeting patients and keeping their information up to date
- Patient treatment plan preparation and discussion
- Payment / collections
- Insurance benefits and claims
Benefits :
Requirements :
At Apex Dental Partners, we're committed to providing patients with the best dental experience possible. We focus on supporting our doctors’ efforts to build long-term patient relationships by recruiting the best and brightest candidates to join our team. We actively focus on building a patient-centric culture that values teamwork and integrity above all else. Our friendly, collaborative work environment is something we take great pride in, as is the long tenure of our team members.
