What are the responsibilities and job description for the ASSOCIATE ENGAGEMENT SPECIALIST position at Apex Dermatology and Skin Surgery Center LLC?
Apex Skin is a skincare facility that empowers employees to deliver exceptional patient experiences. Join our dynamic team as an Associate Engagement Specialist, where you will play a vital role in fostering meaningful connections and enhancing the overall experience for our associates which will then enhance our clients and partners experience with Apex Skin. In this position, you will leverage your excellent communication and organizational skills to develop and implement strategic engagement initiatives, ensuring that each interaction is impactful and aligned with our mission. If you are passionate about building relationships and eager to contribute to a collaborative environment, we invite you to explore this exciting opportunity.
Essential Functions
- Assist in the development and execution of associate engagement initiatives and programs.
- Collaborate with cross-functional teams to enhance workplace culture and associate satisfaction.
- Monitor and analyze associate feedback and engagement survey results to identify areas for improvement.
- Support the planning and organization of company events, workshops, and activities that promote team building and morale.
- Serve as a point of contact for associate inquiries related to engagement activities and initiatives.
- Assist in creating communication materials and content that promote engagement efforts and highlight company values.
- Facilitate resolution and provide guidance to managers and associates on best practices for managing workplace conflicts.
- Prepare and maintain documentation related to associate relations cases and investigations.
- Track and report on the effectiveness of engagement programs and initiatives.
- Develop and maintain relationships with internal stakeholders to foster a collaborative environment.
- Support the implementation of diversity, equity, and inclusion programs to drive an inclusive workplace culture.
- Foster clean and open communication channels between all levels within the organization
- Serve as the point of contact to address and resolve associate inquiries, concerns, and workplace conflicts constructively.
- Promote associate well-being, including assisting with work-related challenges and helping associates enhance their performance.
- Stay updated on industry trends and best practices in associate engagement to recommend innovative solutions.
- Participate in the review and updating of associate handbooks and related materials to ensure compliance with current laws and regulations.
- Assist in onboarding processes to ensure new associates are effectively integrated into the company culture.
Job Requirements
- Bachelor's degree in Human Resources, Business Administration, Communications, or related field.
- 1-3 years of experience in associate engagement, HR, or a related field.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Experience with HRIS and engagement survey tools.
- Ability to analyze data and generate actionable insights.
- Strong organizational and project management skills.
- Detail-oriented with the ability to manage multiple priorities.
- Demonstrated ability to work collaboratively in a team environment.
- Familiarity with associate engagement best practices and strategies.
- Ability to handle sensitive and confidential information with discretion.
- Strong problem-solving and critical-thinking skills.
- Willingness to occasionally travel for company events or meetings.
About Us.......Who We Are
We are Apex Skin. Our goal is to provide the highest quality dermatology and dermatologic surgery care to patients in Northeast Ohio in a prompt and compassionate manner. A strong commitment to delivering an exceptional patient experience, prompt access to care, including same day appointments, and service and education to the community are our core values.
What We Offer
Apex Skin offers a comprehensive benefits plan that includes a Monday thru Friday schedule, Paid Time Off, Paid Holidays, Holidays off, Medical, Dental, Vision, Life Insurance, Short-Term Disability and 401(k), Discounts on Derm services, Travel and leisure discounts, sporting event, concert and special event discounts, discounted movie tickets and more!
Apex Skin provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Apex complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
