CLINICAL SUPERVISOR

Position Overview 

Apex Skin is a rapidly growing skincare facility that empowers employees to deliver exceptional patient experiences. We are currently looking for a talented candidate for the role of Clinical Supervisor. The Clinical Supervisor is responsible for maintaining and overseeing the daily clinical flow of the practice and the office operations in lieu of the practice manager being onsite.

This is an hourly, 40 hour per week, non-exempt position. This position requires legal authorization to work in the US.

Schedule Monday thru Friday 8:00am – 4:30pm (Subject to change)

Essential Functions

• Coordinates daily huddles with office team.
• Along with the practice manager, serves as the “main clinical contact” to all providers.
• Provides immediate support and education on policy, procedures, equipment, and supplies.
• Serves as a liaison and communicates regularly with the Practice Manager.
• Monthly/quarterly meetings with leadership team as needed.
• Performs and oversees all medical assistant responsibilities as requested in accordance with Apex policies and procedures.
• Supervises daily workflow of clinical staff and ensures that patient flow is smooth and satisfactory.
• Provide feedback on scheduling efficiencies by working with the clinical leads to understand the providers scheduling preferences (smart scheduling)
• Oversees and maintains efficient levels of medical supplies. Order medical supplies for the office.
• Over sees that all necessary documentation is completed in all provider lab/pathology books/messages/desk work is addressed in a timely manner.
• Ensures logs are completed for each procedure and monitors monthly.
• Ensures that all clinical staff comply with all OSHA and HIPAA policies.
• Promotes and inspires a positive work environment.
• Staff development in partnership with office management through clear communication both verbally and written if need be.
• Coordinates training of newly hired MA’s, if not training the MA follow up with the trainer, trainee and Provider weekly to ensure training is going smoothly. Be sure to have the clinical training sheet completed and signed by both the trainer and trainee.
• Maintain/Assign weekly duties on the Task Board.
• Ensure all voicemails, telephone encounters, labs, and documents are completed within a timely manner. Assist with these duties when there is down time.
• Ensure MIPS dashboard numbers are kept at 9 or above. Monitor patient charts daily for each Provider in your office to ensure MIPS is being documented correctly. Work with office manager on overseeing MIPS dashboard on a weekly basis.
• Oversees Office Operations to include clinical functions, front end functions, and ensuring the “day to day” office operations / personnel duties are completed when the practice manager is not on-site.
• Responsible for office scheduling on a weekly basis.
• Travel requirements – some travel may be necessary.

Requirements

• 2 years of experience of related clinical duties
• Strong organizational and communication skills
• Moves up to 15 lbs. and occasionally transports up to 25 lbs.

Preferred

• Associate or Bachelor’s degree in a related field of study
• 1 year of clinical dermatology experience

About Us……Who We Are

We are Apex Skin. Our goal is to provide the highest quality dermatology and dermatologic surgery care to patients in Northeast Ohio in a prompt and compassionate manner. A strong commitment to delivering an exceptional patient experience, prompt access to care, including same day appointments, and service and education to the community are our core values.

What We Offer

Apex Skin offers a comprehensive benefits plan that includes a Monday thru Friday schedule, Paid Time Off, Paid Holidays, Holidays off, Medical, Dental, Vision, Life Insurance, Short-Term Disability and 401(k), Discounts on Derm services, Travel and leisure discounts, sporting events, concert and special event discounts, discounted movie tickets and more!

Apex Skin provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Apex complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.