What are the responsibilities and job description for the Office Admin position at Apex Entertainment?
Apex Entertainment is looking for a friendly, professional, and detail-oriented Admin to be the first point of contact for customers inquiring about our entertainment venues. This role is perfect for someone who enjoys speaking with people, providing excellent customer service, and helping clients plan unforgettable events.
Key Responsibilities :
Phone & Customer Service
- Answer incoming calls in a professional and engaging manner.
- Provide detailed information about our venue, activities, and event packages.
- Address customer questions and concerns with clarity and enthusiasm.
Event Inquiry & Booking Support
Follow-Ups & Lead Management
Administrative & Team Support
What We're Looking For :
Excellent Communication Skills - You're confident, articulate, and friendly on the phone.
Detail-Oriented & Organized - You can accurately gather and record customer information.
Customer-Focused - You enjoy helping people and making their event planning process seamless.
Quick Learner - You can retain key details about our venue, activities, and packages to provide accurate information.
Sales-Minded - While not a hard sales role, you understand the importance of encouraging bookings and creating excitement about our offerings.
Hours : Tuesday through Saturday 10-6pm
Salary : $20 - $22
