Service Titan Field Implementation Specialist

Overview

Service Titan Field Implementation Specialist

Apex Service Partners is a people-focused HVAC, plumbing and electrical services group whose goal is to partner with and build leading local brands around the country. We are seeking a Service Titan Field Implementation Specialist with comprehensive expertise in traditional and digital marketing strategies to enhance our brand presence and drive business growth.

Job Summary

To ensure the efficient and standardized implementation of HVAC, Plumbing, and Electrical price books across the Midwest region. This role is essential in supporting the Regional President's strategic decisions and ensuring seamless operational execution within Service Titan.

Responsibilities:

• Act as the primary contact for any issues related to Service Titan implementation, providing first-line support to resolve issues within 24 hours
• Collaborate directly with the Regional President to standardize and implement price books
• Execute strategic decisions regarding job types, call booking fiels, etc.
• Provide first-line support and training to ensure operational excellence
• Develop training plans and ensure all GMs are proficient in using Service Titan

Apex Overview

Apex Service Partners (the “Company”) is a group of leading residential services businesses that conducts HVAC, plumbing and electrical work for residential home-owners. We were founded in 2019 with a mission to build a partnership of like-minded world-class service providers to build an industry leading national platform.

Apex focuses on leveraging the power of people to build a strong network of industry leaders who can share resources, best practices, and expertise in order to deliver unparalleled service to customers and opportunities for employees.

Rewards

You’ll enjoy a full suite of benefits including Medical, Dental, Life, Vision and other insurance, an excellent match on 401k up to 4%, and the opportunity to make a difference.  The right candidate will be offered a competitive compensation package including bonus, based on performance with occasional travel as we expand across the Midwest.

Qualifications

What YOU bring:

• A service-oriented mindset
• Bachelor’s Degree in marketing, business, or another related field
• 2 years of experience working with WordPress, including making content, theme, and SEO updates
• 2 years of experience working with paid Facebook, LinkedIn, and Google Ads to drive higher conversion and ROI
• Deep experience with metrics performance and an analytical approach toward tracking and optimizing results
• 2 years of experience with brand guidelines and voice, employment brand beneficial
• Personal drive and curiosity that fuels creative thinking and innovative ideas
• Strong organization and time management skills - We serve multiple partners across the US.

Responsibilities

Examples of projects YOU may lead include, but are not limited to:

• Development of “Company Overview” and “Employer Profile” page design templates on various job boards (Indeed, Zip Recruiter, LinkedIn, Facebook)
• Execution of national campaigns targeted to specific trade professional populations; methods include direct mail, email, digital advertising paid and organic, social media channels
• Development of social media story boards to be used in building partner business social calendars
• Development and management of Talent Marketing scorecards, focusing on the KPIs that matter most, and stack ranking our teams on execution
• Maintenance and optimization of nurture and engagement messages to reduce funnel leakage from lead gen to hire
• Bring your own ideas! We are a highly collaborative team, and you will be given a lot of autonomy in how you reach your goals.