Demo

Business Analyst - Business Analyst I

Apex Systems
North Reading, MA Full Time
POSTED ON 4/14/2025
AVAILABLE BEFORE 5/12/2025
Job#: 2069938

Job Description:

Job Description: Summary:

The Agile PLM Training Coordinator is responsible for planning, developing, coordinating, and delivering comprehensive training programs for users of the Agile Product Lifecycle Management (PLM) system. This role requires a strong understanding of Agile PLM functionality, adult learning principles, and excellent communication and organizational skills. The ideal candidate will be passionate about empowering users to effectively utilize Agile PLM, driving adoption, and improving overall business processes.

Responsibilities:

  • Training Program Development:
  • Develop and maintain comprehensive training materials, including user guides, presentations, quick reference guides, and hands-on exercises tailored to different user roles and skill levels.
  • Collaborate with subject matter experts (SMEs) to identify training needs, develop training content, and ensure accuracy and relevance.
  • Design and implement training curriculum that covers all aspects of Agile PLM functionality, including but not limited to: Item Management, Change Management, Bill of Materials (BOM) Management, Document Management, and Workflow Administration.
  • Adapt training content based on updates to the Agile PLM system and evolving business processes.
  • Training Delivery and Coordination:
  • Schedule, coordinate, and deliver training sessions (in-person, virtual, and blended learning) to various user groups.
  • Manage training logistics, including room reservations, equipment setup, and participant registration.
  • Track training attendance, evaluate training effectiveness through feedback surveys and assessments, and report on training metrics.
  • Provide ongoing support and guidance to Agile PLM users, answering questions and troubleshooting issues.
  • Maintain a training calendar and communicate training schedules to relevant stakeholders.
  • Agile PLM System Knowledge and Support:
  • Maintain a strong working knowledge of Agile PLM system functionality and best practices.
  • Stay up-to-date on the latest Agile PLM releases and enhancements.
  • Provide support to users on Agile PLM system navigation, functionality, and troubleshooting.
  • Contribute to the development of internal documentation and FAQs to assist users in resolving common issues.
  • Continuous Improvement:
  • Continuously evaluate and improve training programs based on feedback, performance data, and industry best practices.
  • Research and recommend new training methods and technologies to enhance the learning experience.
  • Identify opportunities to streamline training processes and improve efficiency.
  • Participate in Agile PLM user group meetings and training conferences to stay abreast of industry trends.

Qualifications:

  • Bachelors degree in a related field (e.g., Education, Training & Development, Engineering, Business Administration) or equivalent experience.
  • Proven experience (typically 3 years) developing and delivering training programs, preferably for a PLM system (Agile PLM strongly preferred).
  • Strong understanding of Agile PLM functionalities and modules (e.g., Item Management, Change Management, BOM Management, Document Management, Workflow).
  • Experience with adult learning principles, instructional design methodologies, and e-learning development tools.
  • Excellent communication, presentation, and interpersonal skills.
  • Strong organizational, planning, and time management skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Ability to work independently and as part of a team.
  • Ability to learn quickly and adapt to changing business needs.

Preferred Qualifications:

  • Experience with Agile PLM administration.
  • Experience with e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate).
  • Experience with Learning Management Systems (LMS).
  • Industry certifications related to training and development.

Key Skills:

  • Agile PLM Knowledge
  • Training Development
  • Training Delivery
  • Instructional Design
  • Communication (Written & Verbal)
  • Organization & Planning
  • Problem Solving
  • Technical Aptitude
  • Collaboration

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

Apex Systems is part of the Commercial Segment of ASGN Incorporated.

NYSE: ASGN

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Apex Systems.

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