What are the responsibilities and job description for the Chatbot Developer position at Apex Systems?
Apex Systems is seeking an experienced Chatbot Developor for a large financial client. This position is a 12 mo. Contract position that will require candidates to work a hybrid schedule (3 days onsite / 2 days remote). Candidates may sit in Chicago, IL; Kennesaw, GA; or Richmond, VA.
We cannot work Corp-to-Corp for this position. Candidates must be willing to sit on Apex Systems' W2
Pay Range : $68-72 / hr.
12 mo. Contract position (potential to extend up to 18-24 months)
Hybrid Schedule (3 days onsite / 2 days remote)
Locations : Chicago, IL; Kennesaw, GA; Richmond, VA
Key Responsibilities :
Understand the intent portfolio for NLU across domains (e.g., technology, human resources) and how it maps to conversation design for web, mobile, and voice channels.
Identify and build appropriate datasets to train and test machine learning models for intent classification and speech recognition.
Develop tools and telemetry that can measure / monitor accuracy and performance and update the models accordingly throughout development lifecycle.
Develop disambiguating and error handling strategies as the virtual assistant scales.
Monitor conversations in the application to identify underperforming content and develop solutions to improve the performance.
Collaborate with data scientists, product owners, UX researchers, and engineers to build out the “brain” of the virtual assistant.
Technologies Required :
Scripting experience - Groovy (preferred), Python, Java or JavaScript
Chat Bot experience - AMELIA (preferred) but open to other chat bot frameworks like Azure AI / MS Bot Framework
Experience with queries - AMELIA (preferred) or SQL
Integration experience with Apache Camel or similar tools
Understanding of NLU concepts (must be able to track utterances)
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