What are the responsibilities and job description for the Digital Services Tech position at Apex Systems?
Job# : 2047971
Job Description :
JOB TITLE : Digital Services Tech
Location : Onsite in Hartford, CT
Pay : Negotiable based on experience
Description :
The Digital Trainer will work closely with our cross-functional teams to build out instructional programs and train multiple audiences on using technologies that support our online informational systems. Your work will involve complete immersion in platforms and tools so you can lead enterprise strategies that make projects more efficient and governance more manageable. You will develop clear and logical trainings that help teams maintain websites, digital forms and applications, chatbots, knowledgebases, data dashboards, and other customer-facing assets.
The ideal candidate knows digital content systems inside and out, and knows how to develop learning paths and training assets to support them. You must be a highly experienced instructor who can understand complicated systems and turn them into simplified trainings for people with various levels of skillsets.
You will need deep expertise in the instructional field. In addition, you should have a strong command of navigating interpersonal engagements and also possess high emotional intelligence.
Experience Required :
Training – At least 3 years of measurable experience in the following :
- Training and Education : Bachelors degree in Education, Instructional Design, Communications, or related field.
- CMS Proficiency : Minimum 3 years of experience working with Sitecore or similar content management systems.
- Training Delivery : Proven track record in delivering effective training programs to diverse audiences.
- Content Development : Demonstrated expertise in developing content strategies and creating high-quality training materials.
- Vendor Management : Experience in liaising with vendors to ensure compliance with training standards and practices.
- Project Management : Strong project management skills, including the ability to prioritize tasks and meet deadlines effectively.
- Analytical Skills : Proficiency in analyzing training effectiveness and making data-driven improvements.
- Communication : Excellent verbal and written communication skills, with the ability to convey complex concepts in a clear and concise manner.
Additional Skills :
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
