Demo

Network Analyst

Apex Systems
Richmond, VA Full Time
POSTED ON 1/8/2025
AVAILABLE BEFORE 2/6/2025
Job#: 2054020

Job Description:

  • At an expert level, be responsible for daily monitoring, maintenance and availability for all Data/Telecommunication devices and networks
  • At an expert level, monitor, maintain, configure and install network/telecommunications devices and services (e.g., routers, switches, radios, phones, handhelds).
  • Be familiar with radio and RF technology and hardware to support and maintain various system. Must also be knowledgeable about regulatory requirements.
  • Perform maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
  • Monitor network/system resource utilization, trending, and capacity planning.
  • Provide expert level support and troubleshooting to resolve complex issues quickly and completely using independent knowledge and judgement. Escalate unresolved issues appropriately and according to defined SLA’s to ensure timely remediation.
  • Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure and systems.
  • Familiarity with infrastructure monitoring solutions in order to create appropriate alarms and trending dashboards.
  • Liaise with vendors, IT and business personnel for problem resolution.
  • Develops and documents processes, procedures and standards for associated technology and systems.
  • Follow set processes and maintain documentation and evidence to support regulatory compliance programs.
  • Participate in on-call rotation to provide support for critical systems.
  • Ability to independently organize, plan, and prioritize work, projects and issues, and assist in these regards with less experienced team members.
  • Ability to follow, support and maintain requirements of regulatory programs.
  • The successful candidate must keep current with regulatory and industry standards, trends and practices and assist in the development of pertinent client policies and procedures.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178 .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Apex Systems.

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