Salesforce Business Analyst

Job#: 2061349

Job Description:

Analyzing and optimizing the Salesforce platform:

• You will be tasked with evaluating the current use of Salesforce within the organization and identifying areas for improvement. This could involve streamlining processes, enhancing functionalities, and ensuring the platform is used to its full potential to meet business objectives.

Engaging with stakeholders to gather requirements:

• This involves working closely with various stakeholders, such as business users, management, and technical teams, to understand their needs and expectations. You will conduct interviews, workshops, and meetings to collect detailed requirements for Salesforce enhancements.

Identifying solutions:

• Based on the gathered requirements, you will analyze potential solutions and recommend the best approach to address the business needs. This could include configuring Salesforce features, developing custom solutions, or integrating third-party applications.

Ensuring successful implementation of Salesforce enhancements:

• You will oversee the implementation process, ensuring that the proposed solutions are executed effectively. This includes coordinating with developers, testing new features, and providing training and support to users.

Deep understanding of Salesforce capabilities:

• You need to be well-versed in Salesforce functionalities, including its various modules, customization options, and integration capabilities. This knowledge is crucial for identifying the best solutions and optimizing the platform.

Strong analytical skills:

• Analytical skills are essential for understanding complex business processes, identifying issues, and developing effective solutions. You will need to analyze data, create reports, and provide insights to support decision-making.

Effective communication with technical and non-technical team members:

• Communication skills are vital for bridging the gap between technical teams (developers, IT staff) and non-technical stakeholders (business users, management). You will need to translate technical concepts into understandable terms and ensure that everyone is aligned on project goals and progress.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.