Salesforce Product Owner

***Multiple Openings Available ***

Apex Systems needs a Salesforce Technology Product Owner for one of our large Educational Services clients. We are looking for individuals with Salesforce Service Cloud experience to define the vision of digital application products, drive the planning, prioritization and execution of backlogs and deliver new features that support our strategic goals in the Education Technology (EdTech) industry.

Overview

Title: Salesforce Technical Product Owner

Openings / Technical Landscape: 1 Salesforce Service Cloud TPO and 2 Salesforce TPO (backend)

Location: Remote first 6m then 4 days Hybrid in Columbia, MD once converted FTE.

Duration: 6M CTH

Responsibilities:

• Translate business needs into functional and technical requirements with clear and concise acceptance criteria by understanding the relevant business processes
• Participates in prioritization and requirements refinement sessions
• Define features and stories for technical breakdown and planning, ensuring all requirements are well understood by the delivery teams
• Assure consistent quality of production ready deliverables before promoting to business owners or end users by conducting or coordinating Quality Assurance Testing.
• Coordinate frequently with relevant delivery teams to ensure successful completion of competing priorities and deadlines.
• Use methodologies (both Waterfall and Agile) to manage workloads, communicate progress, ensure timely completion of deliverables and team adherence to maintaining accurately and consistently all delivery related metrics for assigned initiatives.
• Provide ongoing business process, business capability and product knowledge to relevant delivery teams and add to the existing knowledge base to avoid single point of failure knowledge gaps.
• Responsible for progressing all deliverables to “done” status and meet acceptance criteria by coordinating production deployment, post-implementation analysis/feedback, and ongoing support plan.

Requirements:

• Bachelor’s Degree
• 5 years of Product Ownership/Product Management experience owning one or more products in an Agile, SaaS Technology environment, or other equivalent methodology.
• Ability to interact with all levels within the organization and work in a fast-paced environment with many initiatives.
• Ability to manage a variety of business, IT and vendor resources including managing vendor deliverables based on agreed contracts and statements of work
• Ability to work independently and make sound decisions with minimal supervision and direction.
• Strong analytical skills to resolve issues and determine effective business and alternative IT solutions.
• Capability to influence and instill credibility in sponsors, peers and subordinates by meeting initiative milestones, deadlines and budget.