What are the responsibilities and job description for the Vendor Relationship Manager position at Apex Systems?
Position: Vendor Relationship Manager
Remote Work: Minimum 3 days in office in North Carolina
Compensation: $40-$50/hour on W2
Qualifications:
- Bachelor's degree in Business Administration, Information Technology, or a related field preferred
- 5-7 years of experience in Vendor Management with a strong understanding of contractual language and terms
Responsibilities:
- Develop and maintain strong relationships with key IT vendors, including strategic suppliers, cloud providers, and software vendors
- Conduct regular business reviews with vendors to assess performance against contractual obligations, service level agreements (SLAs), and key performance indicators (KPIs)
- Proactively identify and mitigate potential risks associated with vendor performance and service delivery
- Collaborate with internal stakeholders (e.g., IT Operations, Procurement, Legal) to ensure vendor contracts align with business needs and comply with company policies
- Monitor industry trends and vendor innovations to identify potential opportunities for improvement and cost optimization
Vendor Performance Management:
- Develop and implement key performance indicators (KPIs) to track and measure vendor performance
- Conduct regular performance reviews and provide feedback to vendors on their performance
- Work with vendors to develop and implement corrective action plans to address performance gaps
- Escalate critical vendor performance issues to management as needed
Vendor Risk Management:
- Conduct due diligence on prospective vendors, including financial stability, security posture, and compliance with relevant regulations
- Identify and assess potential risks associated with vendor relationships, such as security breaches, service disruptions, and financial instability
- Develop and implement mitigation strategies to minimize vendor risk
Communication & Collaboration:
- Effectively communicate with internal stakeholders and vendors, providing timely updates and resolving issues
- Build and maintain strong relationships with internal stakeholders, including IT operations, procurement, legal, and finance
- Collaborate with cross-functional teams to ensure successful vendor onboarding and integration
Skills:
- Vendor Relationship Management
- Contract Negotiation
- Vendor Performance Management
- Risk Management
- Communication & Collaboration
- Problem-Solving
- Analytical Skills
- Negotiation Skills
- Project Management (Optional)
Salary : $40 - $50
