What are the responsibilities and job description for the Analyst II position at Apexon?
About Apexon:
Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.
Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement.
Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents.
We enable #HumanFirstDIGITAL
Job Description:
The ideal candidate will be responsible for managing and maintaining batch operations in a shift-based environment.
This role involves working with Linux, SQL, OpCon scheduling tools, and supporting critical workflows. Additional experience in Splunk and DevOps practices is highly desirable.
Key Responsibilities:
• Troubleshoot batch job failures and ensure timely resolution to maintain service levels.
• Perform routine health checks on batch jobs and escalate issues when necessary.
2. Linux Administration:
• Execute and troubleshoot shell scripts in Linux environments.
• Perform basic Linux administration tasks required to support batch operations.
3. SQL Development:
• Monitor database-related jobs and ensure data accuracy and integrity.
4. Incident Management:
• Document issues, resolutions, and root cause analysis to improve future processes.
5. Operational Tools & Reporting:
• Generate operational reports and performance metrics for batch processes.
6. DevOps Collaboration (Optional):
• Collaborate with development and DevOps teams to enhance job efficiency.
Required Skills:
• Strong knowledge of SQL for database querying and troubleshooting.
• Hands-on experience with OpCon or similar job scheduling tools.
• Basic understanding of incident and change management processes.
• Willingness to work in a rotating shift schedule, including nights, weekends, and holidays.
Preferred Skills (Good to Have):
• Familiarity with DevOps tools and practices (CI/CD, version control, and automation).
• Knowledge of ITIL practices and methodologies.
Educational Qualification & Experience:
• Bachelor
Don’t worry if you don’t check all the boxes; we’d still love to hear from you.
Our Commitment to Diversity & Inclusion:
Did you know that Apexon has been Certified™ by Great Place To Work®, the global authority on workplace culture, in each of the three regions in which it operates: USA (for the fourth time in 2023), India (seven consecutive certifications as of 2023), and the UK.
Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to employees and applicants without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.
You can read about our Job Applicant Privacy policy here Job Applicant Privacy Policy (apexon.com)
Our Perks and Benefits:
Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones.
As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance.
We also offer:
- Health Insurance with Dental & Vision
- 401K Plan
- Life Insurance, STD & LTD
- Paid Vacations & Holidays
- Paid Parental Leave
- FSA Dependent & Limited Purpose care
- Learning & Development
