What are the responsibilities and job description for the IT Systems Analyst Specialist Sr. position at APN Software Services Inc?
Job Description
Job Description
PRIMARY PURPOSE :
To lead the business analysis efforts for implementations and large, multi-line projects; to review, analyze and document internal and client user needs; and to provide mentorship and leadership within the business analysis team.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES :
Leads the requirements management efforts for large projects to include new client implementations and large strategic projects; devises and executes a requirements management plan for assigned projects; and takes ownership of the business analysis role throughout the project.
Identifies and understands stakeholders; initiates and facilitates meetings and discussions with stakeholders as appropriate.
Works with project managers, project requestors, operations, business representatives, IT representatives and clients to ensure complete understanding of software requirements; provides business related IT knowledge to clients and business representatives during the requirements management process.
Produces project requirements documentation, including written documents, process diagrams, report mock-ups, wire frames and other documentation as required, using standard templates.
Meets deadlines and manages work to timelines.
Mentors team members.
ADDITIONAL FUNCTIONS AND RESPONSIBILITIES :
Performs other duties as assigned.
Supports the organization's quality program(s).
Travels as required.
SKILLS & KNOWLEDGE :
Strong knowledge of third-party administration / claims management business and technology
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation skills
Self motivated
Ability to work in a team environment
Ability and willingness to take initiative
Ability to meet or exceed Performance Competencies
EXPERIENCE :
Six (6) years of related experience or equivalent combination of education and experience required.
Experience in multi-line claims management processes and system requirements strongly preferred.
EDUCATION :
Bachelor's degree required; major in computer science field preferred
WORK ENVIRONMENT :
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical : Computer keyboarding, travel as required
Auditory / Visual : Hearing, vision and talking
NOTE :
Credit security clearance, confirmed via a background credit check, is required for this position. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
