What are the responsibilities and job description for the Front Office Coordinator position at Apogee Behavioral Medicine?
Front Office Coordinator
Our Mount Airy Team is Amazing!
We are looking for someone who loves helping patients and enjoys connecting patients to the provider of their choice!
ROLE OVERVIEW
The ideal candidate is motivated to become a super-user in all aspects of the front office. The ideal candidate will be the front office support for patients and clinicians as a whole. You will be responsible for patient management, checking in/out, answering questions regarding patient insurance coverage and benefits and more. Candidate must be detail-oriented, be able to multitask, have a pleasant personality, be a team player, and possess professional etiquette.
Responsibilities
- Answering calls
- Providing patients with initial intake paperwork and evaluating paperwork after completion
- Scheduling and rescheduling appointments
- Answering emails and patient messages via Patient Portal
Skills & Experience
- High School Diploma or equivalent
- 2 years of experience in a front desk setting
- Possess prior knowledge of HIPAA requirements is preferred
- Previous experience with EMR/EHR
- Ability to work independently and as a team member
- Strong communication skills, both written and verbal
- Ability to multi-task
- Qualified candidates must be legally authorized to be employed in the United States
Job Type: Full-time
Pay: $18.50 - $19.50 per hour
Schedule:
- 8 hour shift
Ability to Commute:
- Mount Airy, NC 27030 (Required)
Ability to Relocate:
- Mount Airy, NC 27030: Relocate before starting work (Preferred)
Work Location: In person
Salary : $19 - $20
