What are the responsibilities and job description for the Infor CSI Support Consultant position at Apolis?
Job Details
Job Title: Infor CSI Support Consultant
Location: Madison, WI (100% Remote)
Tax Term: W2
Position Type: Contract
Duration: 5-month contract with possible extension
Requirements:
Location: Madison, WI (100% Remote)
Tax Term: W2
Position Type: Contract
Duration: 5-month contract with possible extension
Note: Candidates open to travel once a quarter to Madison, WI (Paid)
Required Skills: Infor CSI/Syteline experience Support experience
Job Description:
We are looking for a Syteline Support Specialist to work with business and IT teams to gather requirements, design solutions, and provide ongoing support for the Syteline ERP system. This role involves troubleshooting, user education, and managing support requests via a ticketing system.
Responsibilities:
- Gather business requirements and design solutions.
- Provide L2 support for access issues, functionality requests, and troubleshooting.
- Assist with user training and Syteline system integrations.
- Use a ticketing system (Fresh Desk or similar) to track and resolve issues.
Requirements:
- Strong communication skills with both business users and IT.
- Experience with Syteline ERP functionality.
- Ability to troubleshoot, design solutions, and provide user support.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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