Front Office Support Staff

Appalachian Community Services provides essential Behavioral Heath Services to the community of Murphy, NC. Join our team and and contribute the the well-being of your community!

Essential Duties and Responsibilities:

Ensures strict compliance with all professional standards, Medicaid and Medicare
regulations, filing, documentation completion, agency policies and procedures, and
HIPAA

Manages clinician calendars, schedules appointments, and prepares records for the daily
appointments

Enters important consumer data into medical records to schedule appointments, record
services rendered, etc.

Answers phone calls, transfers to the appropriate parties, is courteous to the public,
collects fees for services, assists consumers with questions regarding services available, etc.

Must possess a positive and professional attitude, work well with
others, have a strong commitment to patient care, understand office flow, and have knowledge of
Mental Health, Social Work or Health Care Fields.

Qualification Requirements: To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed below are representative of the
knowledge, skill and/or ability required. Reasonable accommodation may be made to enable
individuals with disabilities to perform the essential functions.

Education and/or Experience: Must possess at least a High School Diploma. Office experience in the healthcare field preferred.

ncgCARE and its partner affiliates are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. 

ncgCARE will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need reasonable accommodation pursuant to the ADA, please contact us at hrteam@ncgcare.com. 

ncgCARE and all partner affiliates maintain a drug-free workplace.