What are the responsibilities and job description for the Commercial Specialty Account Analyst position at Appalachian Underwriters, Inc.?
Job Title: Account Analyst
Department: Commercial Specialty
Location: All
About Acrisure
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Job Summary:
An insurance industry account analyst primarily focuses on ensuring the accuracy and completeness of account information within the insurance company. They review and analyze customer accounts, verify policy details, and assist in resolving any discrepancies or issues. This role often involves interacting with clients, brokers, and agents to gather information and provide support.
Responsibilities:
- Account Maintenance: Verify and maintain accurate customer accounts, including policy details, premium payments, and coverage information.
- Policy Changes: Handle policy changes, endorsements, and renewals, ensuring proper documentation and compliance.
- Customer Service: Provide support to clients, brokers, and agents, addressing inquiries and resolving issues related to their accounts.
- Data Analysis: Analyze data related to accounts, identify trends, and contribute to process improvement.
- Compliance: Ensure adherence to insurance regulations and company policies.
- Account Reconciliation: Verify the accuracy of account balances and reconcile transactions.
Financial Reporting: Assist in the preparation of financial statements and reports related to insurance accounts
Requirements:
- Strong attention to detail and organizational skills.
- Excellent verbal and written communication abilities.
- Customer service experience, preferably in the insurance industry.
- Familiarity with Commercial Lines insurance products and processes is a plus.
- Ability to multitask and prioritize in a fast-paced environment.
Education/Experience:
Preferred experience in personal lines Service, Sales or Underwriting
Physical Demands
· Prolonged periods of sitting at a desk and working on a computer.
Benefits & Perks:
- Competitive Compensation
- Industry Leading Healthcare
- Savings and Investments
- Charitable Giving Programs
- Offering hybrid work option
- Opportunities for Growth
- Parental Leave
- Generous time away
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Oak Ridge, TN 37830 (Preferred)
Ability to Relocate:
- Oak Ridge, TN 37830: Relocate before starting work (Preferred)
Work Location: In person
Salary : $40,000 - $50,000
