What are the responsibilities and job description for the Nexthink Engineer Role Hybrid Mode for New York City position at AppLab Systems, Inc?
Please do have a look at the below JD and let me know if you are interested .
Job Title- Nexthink Engineer
Location- NYC, NY-This role is based in New York City (3 days/week in office commitment).
Contract- Long Term Contract
Responsibilities
Design, implement, and maintain Nexthink dashboards, investigations, campaigns, and services focused on device performance and user experience.
Leverage Nexthink's digital experience data to develop a device health scoring system and identify candidates for PC refresh based on performance, age, failure trends, and user sentiment.
Drive proactive maintenance initiatives (e.g., software updates, storage cleanup, patching) based on predictive analytics.
In alignment with CUSTOMER's roadmap, lead the analysis, configuration, and administration of the Nexthink platform
Implement automation strategies to streamline operations and proactively address potential issues
Work closely with cross-functional teams, including Local IT/Operations, Cyber Security, and software governance
Provide technical guidance on best practices for monitoring and improving enterprise-wide digital productivity
Translate data insights into actionable recommendations that drive efficiency and innovation
Explore new ways to leverage Nexthink for data-driven decision-making and proactive solutions
Provide hands-on training and support to operations and engineering staff as required
Stay up to date on emerging technologies, IT service management trends, and industry best practices applying this knowledge to improve existing processes and implement new solutions
Requirements
Bachelor's degree in Computer Science (or equivalent), or equivalent experience
6 years in desktop / end user systems engineering and administration, preferably in a large enterprise setting (30,000 endpoints)
Comfortable with IT security and compliance best practices
Nexthink Platform Experience - Proficiency in configuring, monitoring, and automating Nexthink for digital employee experience (DEX) optimization. (Microsoft Analytics, Riverbed Aternity, ControlUp One experience will also be considered)
Scripting & Automation - Strong experience with Ansible, Bash, NQL, PowerShell, Python, or other automation tools to enhance workflows and system efficiency.
IT Infrastructure & Endpoint Management - Deep understanding of system performance monitoring, security compliance, and cloud technologies (Azure, AWS).
Incident Prevention & Troubleshooting - Ability to analyze data, identify patterns, and implement preventive solutions to minimize disruptions.
Network & Security Awareness - Knowledge of enterprise security policies, endpoint protection, and IT compliance standards.
Extensive familiarity with Intune, Autopilot, SCCM, Jamf, Active Directory, and M365.
Able to communicate effectively with personnel at all levels and external vendors as necessary
Has the interpersonal skills necessary to interact and work productively with the Operations, Infrastructure, Cybersecurity, Application, and Leadership teams
Ability to work independently and as part of a team
Thanks and Regards
Saurav Kumar
APPLAB Systems
Saurav.kumar@applabsystems.com
609-629-2048 Ext - 551
4365 Route 1 South, Suite 105
Princeton, NJ -08540
www.applabsystems.com
Job Title- Nexthink Engineer
Location- NYC, NY-This role is based in New York City (3 days/week in office commitment).
Contract- Long Term Contract
Responsibilities
Design, implement, and maintain Nexthink dashboards, investigations, campaigns, and services focused on device performance and user experience.
Leverage Nexthink's digital experience data to develop a device health scoring system and identify candidates for PC refresh based on performance, age, failure trends, and user sentiment.
Drive proactive maintenance initiatives (e.g., software updates, storage cleanup, patching) based on predictive analytics.
In alignment with CUSTOMER's roadmap, lead the analysis, configuration, and administration of the Nexthink platform
Implement automation strategies to streamline operations and proactively address potential issues
Work closely with cross-functional teams, including Local IT/Operations, Cyber Security, and software governance
Provide technical guidance on best practices for monitoring and improving enterprise-wide digital productivity
Translate data insights into actionable recommendations that drive efficiency and innovation
Explore new ways to leverage Nexthink for data-driven decision-making and proactive solutions
Provide hands-on training and support to operations and engineering staff as required
Stay up to date on emerging technologies, IT service management trends, and industry best practices applying this knowledge to improve existing processes and implement new solutions
Requirements
Bachelor's degree in Computer Science (or equivalent), or equivalent experience
6 years in desktop / end user systems engineering and administration, preferably in a large enterprise setting (30,000 endpoints)
Comfortable with IT security and compliance best practices
Nexthink Platform Experience - Proficiency in configuring, monitoring, and automating Nexthink for digital employee experience (DEX) optimization. (Microsoft Analytics, Riverbed Aternity, ControlUp One experience will also be considered)
Scripting & Automation - Strong experience with Ansible, Bash, NQL, PowerShell, Python, or other automation tools to enhance workflows and system efficiency.
IT Infrastructure & Endpoint Management - Deep understanding of system performance monitoring, security compliance, and cloud technologies (Azure, AWS).
Incident Prevention & Troubleshooting - Ability to analyze data, identify patterns, and implement preventive solutions to minimize disruptions.
Network & Security Awareness - Knowledge of enterprise security policies, endpoint protection, and IT compliance standards.
Extensive familiarity with Intune, Autopilot, SCCM, Jamf, Active Directory, and M365.
Able to communicate effectively with personnel at all levels and external vendors as necessary
Has the interpersonal skills necessary to interact and work productively with the Operations, Infrastructure, Cybersecurity, Application, and Leadership teams
Ability to work independently and as part of a team
Thanks and Regards
Saurav Kumar
APPLAB Systems
Saurav.kumar@applabsystems.com
609-629-2048 Ext - 551
4365 Route 1 South, Suite 105
Princeton, NJ -08540
www.applabsystems.com
