What are the responsibilities and job description for the Global Standards Expert Professional position at Apple?
We're looking for a talented Global Standards Expert Professional to join our Apple team. In this role, you'll work closely with cross-functional teams to develop and maintain quality standards, manage global projects, and provide scoring guidance.
The ideal candidate will have 5 years of experience in quality management, project coordination, or program leadership. They'll be responsible for serving as a global expert on all quality standards form content, managing quarterly form updates, and partnering with the AppleCare Calibration team.
This position requires strong creativity, effective communication, and problem-solving skills. The ideal candidate will be able to cultivate relationships, craft effective interaction monitoring forms, and lead change initiatives.
As an Apple employee, you'll enjoy comprehensive benefits, including medical and dental coverage, retirement plans, and education reimbursement. Plus, you'll have the opportunity to participate in our discretionary employee stock programs.