What are the responsibilities and job description for the Retail Channel Specialist - Technology Advocate position at Apple?
Role Summary
We are seeking a skilled Retail Channel Specialist to represent Apple within multiple partner stores. The ideal candidate will help customers develop meaningful relationships and drive influence beyond the store.
Key Responsibilities
- Customer Experience Creation: Develop engaging customer experiences through comprehensive training and product demonstrations.
- Sales and Partnerships: Sell Apple products directly to customers, work closely with partners, and create new owners of our technology.
- Store Operations: Provide daily care and inspection of multiple points of sale, escalating issues for timely resolution.
- Training and Education: Educate partners and customers through in-store trainings, demos, and sales promotions.
- Insight Sharing: Distill key themes and insights from store visits and share feedback with Apple teams.
Requirements
- 1-2 years of related experience.
- A passion for helping customers and partners understand Apple technology.
- A curiosity for continuous learning and eagerness to share knowledge.
- Excellent communication and relationship-building skills.
- The ability to work independently in a fast-paced environment.
About Apple
Apple is an equal opportunity employer committed to inclusion and diversity, with a focus on creating a welcoming workplace for all.
